After Jelly Bean 4.1.1 Update No Sound with Netflix

[flashpop]

Samsung Galaxy S3 upgrade to 4.1.1 and Netflix. The video will play, but there is no audio on my wife's SGS3. When I try on my Rooted SGS3 w/Cyanmod 4.2.1 Jellybean it works fine. It looks like the problem is with the version of Jellybean USCC pushed out. I don't think it is happening with other ISP's. I emailed USCC and have not heard back yet. I guess the only thing to do at this time is to contact USCC and let them know you are having the problem and watch this thread for an answer.

 

[gmmech]

Same thing!!! So frustrating!!! Netflix should to a mass credit to its users. Blackberry did that last year when the mass outaged happened.

Why should Netflix do a mass credit, when Netfix is not at fault?? If anyone should do a mass credit it should be USCC, but we all know that won't happen. USCC has never been real speedy with updates/fixes. Android, Blackberry or otherwise....

 

[Diana Kane]

I don't believe that it's an issue with either US Cellular or Samsung. I have the exact same problem on my Google Nexus 7. The problem also exists on my husband's Motorola Zoom. Both devices are WiFi only. The problem is with the Netflix app.

 

[Ktyler0811]

Is everyone still having this problem? I have no sound on my S3.....Thanks

 

[Kali Wallace]

On my galaxy s3 I go on netflix great picture no sound. Hope it gets fixed soon. I just got this phone a few days ago

 

[rickk59]

The new update fixed it!

 

[Seeeejaaaay]

The new update fixed it!

What version is the app now? Mime still hasnt gotten any updates

 

[DaTower]

4.1.2 is out... I'll apply it tonight and report back. Fingers crossed!

 

[DaTower]

That did it! Sound is restored!

I wasn't able to get the OTA update (servers all busy), so I got it from the Samsung website (linked from the uscc web page, so it's official):

SAMSUNG

Enjoy!

 

[pnad]

Add another confirmation. Update fixed Netflix sound on my USC Galaxy S3.
I was also unable to update over the air and had to download from Samsung like DaTower.

It is about damn time this got fixed!

 

[JHAurora]

Another confirmation that this update worked!

Finally.....

 

[Kwame Addae]

my android 4.1.1 has no sound so help me have it on my phone

 

[GSDer]

my android 4.1.1 has no sound so help me have it on my phone

Do you mean that it has no sound in Netflix (the original problem listed) or that it has no sound at all?
If the former, are you on US Cellular? If so, follow the link in post #69 to update your phone to the latest firmware (4.3, MJA).

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