Android update problem

[AC Question]

I processed an Android update on my Samsung Galaxy J1 mini prime today and afterwards I had "Unfortunately, TouchWiz home has stopped" on screen and I cannot now use the phone. I have taken the battery & Sim cards out & restarted but I still get the same message. PLEASE HELP!!!!
Dan

 

[belodion]

Try first a Cache Partition wipe. Tell us if no go.

https://r.tapatalk.com/shareLink?sh...ms.androidcentral.com/showthread.php?t=409154

 

[patmcglynn72]

Error