I'm surprised they admitted that to you. I spent 3 months with their tech support who INSISTED that I had LTE coverage in my area. They had me factory reset my device, and even had me replace my device before getting me to a network support specialist who took all of 1 minute to tell me that no LTE tower was enabled in my area and there was no ETA. Filed a FCC complaint about deceptive marketing (sprint.com/coverage doesn't state "future coverage"), and a week later, I got a call from Sprint apologizing for the inconvenience, and a month later, the tower upgrade that had been "in progress" suddenly went live!That is hilarious... I work right at 635 and 121 and I get almost no signal at all.. I live in Coppell and go to the Grapevine mall all the time... A Sprint enabled phone is completely worthless in that mall.... no coverage at all...... but your right.. I've talked to Sprint before on their maps and that is "Expected" coverage.....
You must be on the border of one tower's coverage. Check your signal RSRP - anything worse than -110dBm is crap (upto -110 dBm is usable with Sprint - not great, but usable)I am just shocked how I get LTE in the front yard of my house but it drops to 3G in the back yard.... Literally 100 feet..... and once you walk from the front yard into the house you lose the LTE signal completely.....
This looks like sensorly maps, and unfortunately, is not very accurate. It will tell you where coverage exists, but that doesn't mean that coverage doesn't exist in other areas. Opensignal (and sensorly) indicate zero coverage in my area, and near my work area. I have excellent LTE coverage at home (for the past 6 months or so), and have had excellent LTE coverage at work for a little over a year now).I don't trust any networks maps. I use the OpenSignal App on my phone OpenSignal Android App - OpenSignal OpenSignal coverage map is a impartial guide to how carriers are performing, both in terms of coverage and speed
OpenSignal uses your phone and millions of others World Wide to build it signal coverage maps that shows which network service provider is best coverage where you live, work and play. Look it isn't always 100% since at my house AT&T has a big hole around my neighborhood but it is ok just 2000 feet away. Few people in my neighborhood have AT&T so OpenSignal doesn't see this tiny hole in their map. However this OpenSignal App has a compass that lets me find better Cell service sometimes where I have a weak signal. This is a great App and I like that they keep the Network Service providers rated in your area as well as showing the data speed.
Sprint - get your $#!^ together, and stop lying on your coverage maps!!!