Anyone order from Samsung directly?

[LdotAdot13]

Good to know my Samsung care was delivered... Now send me my phone!

 

[jdfry15]

Good to know my Samsung care was delivered... Now send me my phone!

That's awesome. The question is did they make you sign for it

 

[Rumline]

Where does one sign up for the Samsung Premium Care? I haven't seen it on their website.

 

[EMGSM]

I ordered today. Got immediate confirmation of order with delivery date 4/20.

Talk about a quick turn-around. It took 2 weeks before I got an email about order status.

 

[LdotAdot13]

Where does one sign up for the Samsung Premium Care? I haven't seen it on their website.

If you go into the Samsung plus app you can sign up for it there. I believe it's also on the website.

Www.Samsung.com/us/support

 

[xstation]

Apparently Samsung is in the process of creating shipping labels today and we should be getting tracking numbers by the end of the day, per https://www.reddit.com/r/GalaxyS8/comments/65vtq7/well_its_the_17th_and_my_order_status_at/

 

[Nubwy]

Apparently Samsung is in the process of creating shipping labels today and we should be getting tracking numbers by the end of the day, per https://www.reddit.com/r/GalaxyS8/comments/65vtq7/well_its_the_17th_and_my_order_status_at/

Don't be so sure. I called them and the rep said they'd have them shipped and a tracking number provided on the 21st or 20th. Not looking good.

 

[miketko]

Talk about a quick turn-around. It took 2 weeks before I got an email about order status.

I still haven't recieved anything since my April 2 order.

 

[EMGSM]

I still haven't recieved anything since my April 2 order.

Wow. I thought that everyone at least got an email.

 

[jdfry15]

I still haven't recieved anything since my April 2 order.

When you login do you see your order? If you do I wouldn't be too worried if you don't I'd call.

 

[Blues Fan]

Don't be so sure. I called them and the rep said they'd have them shipped and a tracking number provided on the 21st or 20th. Not looking good.

That's b.s. and misleading because supposed to have the phone by the 20th. What a ripoff. I would have just walked into a store or ordered it from tmovile then. No excuse they can't ship on time.

 

[bhatech]

That's b.s. and misleading because supposed to have the phone by the 20th. What a ripoff. I would have just walked into a store or ordered it from tmovile then. No excuse they can't ship on time.

Relax man the reps are clueless.

 

[miketko]

Customer service told me that the units being shipped out today and expected arrival is between tomorrow and the 21st. I should be getting an email once it's shipped.

Good to know since I have yet to receive any communication at all

 

[Nubwy]

Customer service told me that the units being shipped out today and expected arrival is between tomorrow and the 21st. I should be getting an email once it's shipped.

Good to know since I have yet to receive any communication at all

Its 1pm edt so I doubt we get anything today tbh. I ordered on the 31st. I got a confirmation of my order an hour after I placed it. Nothing since.

 

[bhatech]

Its 1pm edt so I doubt we get anything today tbh. I ordered on the 31st. I got a confirmation of my order an hour after I placed it. Nothing since.

Usually you will tracking late in the night or most likely early morning tomorrow. I believe they ship thru FedEx so sign up for FedEx delivery manager if you haven't to get notice of packages addressed to you.

 

[ScottsoNJ]

I paid $720. You got the pricing error price.

Wow really? I know they had that price but only for the silver and only till 6pm on the 30th

 

[ol_jackburton]

Usually you will tracking late in the night or most likely early morning tomorrow. I believe they ship thru FedEx so sign up for FedEx delivery manager if you haven't to get notice of packages addressed to you.

I am having mine shipped to me at work, FedEx delivery manager will not let me add a business address

 

[Highrisedrifter]

My order still says 'confirmed'. Nothing yet. I'll check again later on today. I'm not overly fussed if I get it early, although that would be nice.

 

[airkorea08]

I am having min shipped to me at work, FedEx delivery manager will not let me add a business address

I'm in the same boat.....but I wanted someone to be around to sign for it

 

[Blues Fan]

Should I cancel my samsung.com order and order from Tmobile?

I'm hearing that it might not be until the 20th or 21st before we get tracking info. I ordered the first day ordering started and still no tracking yet. If we don't have it by tomorrow would I be better off canceling and ordering from Tmobile?

This is unacceptable on their website they say delivery by 4/20 and might not even ship until the 20th or 21st and get it next week.