Always supported Google products however I bought a nexus at the end of august. I wanted to support its flagship device- not sure it was a great idea because a month later the 16 GB model drops to 199 and I'm stuck with the 8 gb that I bought because I thought at that price point was awsome. Guess I'm being punished for supporting Google to Earlie' . And forget contacting them its impossible. I think the should do a buy back like best buy. I don't think I'll be supporting Google so quickly anymore