App issue

[Serkle K]

Just wanted to see if anyone has ever had an issue installing an app from the Goggle Play Store on their S25U?

I'm trying to install an app (if anyone wants to test it for me, its Fight Camp) and it will download, but it keeps giving me an error amd fails to install.

I've reached out to their support team, but they gave me the generic Google trouble shooting steps, and they all failed. The final suggestion was to get another device and install it on there.

I don't have another tablet, but I did test it on my old, and very slow, BlackBerry Motion that I have sitting in a drawer. It installed on that device without issue.

I tried to install it over Wi-Fi and only in cellular. I even tried to transfer the app from the BlackBerry Motion using SmartSwitch, but it never shows up after the "transfer" completes.

Is this something that happens on the S25U in particular? I tried to search the install fail error but couldn't find anything in the forums that seemed similar to my issue.

Any insight or advice is appreciated

 

[EazyD33]

It installed and opened fine for me.

 

[Serkle K]

It installed and opened fine for me. View attachment 370022

Thank you! I wonder what making it not install on my device?

 

[bhatech]

Did you try installing some other random app and does that work? Or is it just specific to this app?

 

[Gdwheel]

It could be "Auto Blocker" in security settings. It will prevent the installation of certain items. You might check it.

 

[Serkle K]

Did you try installing some other random app and does that work? Or is it just specific to this app?

Yes, I can install other apps. Just this one keeps failing to install without code or reason.

 

[Serkle K]

It could be "Auto Blocker" in security settings. It will prevent the installation of certain items. You might check it.

Thats strange, IMO, because i only download from the play store and this was failing from there. I guess ill check it and turn it off to try to install. Thanks for the suggestion.

 

[Serkle K]

Thats strange, IMO, because i only download from the play store and this was failing from there. I guess ill check it and turn it off to try to install. Thanks for the suggestion.

Ok, i just tried it and it still failed. I don't really want to factory restore just for this one app

 

[gtt1]

Have you tried uninstalling the app then re downloading and then tried a new install

 

[kstewart]

It installed for me no issue at all

 

[Serkle K]

Have you tried uninstalling the app then re downloading and then tried a new install

I never had the app. It never installed. It downloads, starts to install, and then fails.