AT&T Note 10+ restarting randomly

Matthew Stegman

Well-known member
Apr 14, 2015
246
0
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My note 10 plus has restarted 7 time in the past 24 hours. Last night I woke up to my phone off and pressing the power button did nothing. I had to hold power and volume down to turn it on. I do have a warranty replacement coming already but i was just curious if anyone else is experiencing this and knew of a fix?
 
ATT told me the radio in the phone is bad. It keeps restarting by itself and I keep loosing service.
 
so ATT managed to screw up my device replacement order so it will be a week before I get it. So now I'm trying to figure out what's going on. last night I put the note 10 plus in safe mode and it still restarts by itself. Today I got a new sim card just because and I did factory reset and still rebooting. Anyone know where to find Official AT&T firmware? Thought about giving that one last shot. I'm open to try more tricks but at this point i think it's the hardware failing.
 
not to sure I'm on the right firmware now. I have AT&T branded device and I got "this phone has been flashed with unauthorized software and is locked message! where can I find official AT&T firmware for Note 10 plus?
 
All good! I was running newest build of product code usc and I downgraded to an older build of it and then got ATTs official firmware update OTA!
 

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