So I did my AT&T pre-order, and it had conflicting information. It says that the device traded in (for the $1000 credit) cannot be a device on a current installment plan. But it also says that the trade-in can occur within 30 days of activating the phone.
So since I am "trading in" my Note 10 (still on installments) I don't get the $1000 worth of bill credits... but if I also trade in an s8 phone that also qualifies for trade it (not on installments anymore) after I get the device, will they then add the $1000 in bill credits?
As long the trade-in meets ATT qualify devices to be trade-in. If your device you going to give up listed you're good to go. Got my wife s8 plus traded. $10 bucks per month. Remember, you must have their shared data plan minimum of $60.
See below these qualify devices.
You’ll need a qualified wireless plan (minimum $60/mo. for new AT&T Mobile Share Plus for Business plan before discount), but do not need an unlimited plan. Other qual. plans available. Existing customers can add to eligible current plans.
Eligible Trade-in Smartphones:
Minimum Trade-In value must be $60 after device condition questions have been answered
Eligible devices:
Apple: iPhone 7, 7 Plus, 8, 8 Plus, X, XR, XS, XS Max, 11, 11 Pro, 11 Pro Max
Samsung: Galaxy A50, A8+, Note8, Note 9, Note 10, Note 10+, Galaxy S8, Galaxy S8 Active, Galaxy S8 Duos, Galaxy S8+, Galaxy S9, Galaxy S9+, Galaxy S9+ Duos, Galaxy S10, Galaxy S10 5G, Galaxy S10+, Galaxy S10E
Google: Pixel 2, 2XL, 3, 3 XL, 3a, 3a XL
LG: G8 ThinQ, V40 ThinQ, V50 ThinQ
Motorola: Z4
Other: RED Hydrogen One, Razer 2, OnePlus 5