Confirmed with Samsung support chat, that it was removed from the current update, due to security issues. Update occured November 4th I believe. Hoping it returns next update... or as the other person said for the NOTE, make it a feature of the device in general to have trusted bluetooth devices, that provide "proof of ownership" when within range.
Auto-lock feature taken away with latest gear manager update!
- Thread starter godzillinois
- Start date
I have the same problem with my Gear 2. My old Gear 2 broke in August and they replaced it. The new one does exactly what yours does. The box won't stay checked.
I just got neo on Christmas eve, the function you describe works for me with my note 4
I just started having an issue with the auto lock. I want the feature back. It is the only reason I bought the watch in the first place. Is there a way to remove the update that caused this?
I now have the Samsung flip cover on my Note 4 which with the auto lock feature and my Gear 2 Neo means I only have to open the cover and my phone is unlocked when near my watch.
Not only has Samsung allegedly removed one of the most useful and sensible features of their Gear range, they have also created a software loop that has no exit point when attempting to re-enable the auto unlock function. I'm very disappointed.
Yep. I have contacted Samsung support a couple of times, and told them that you just keep going in circles, trying to activate it, they don't care. NICE!
Well I thought I had the latest Gear Manager, and today when my phone upgraded to Android 6.0 (which didn't work right and I had to do a factory reset), the auto-lock feature is gone.
Agreed, it was about the most useful feature!
Agreed, it was about the most useful feature!
Mine also updated yesterday, but I still have auto lockWell I thought I had the latest Gear Manager, and today when my phone upgraded to Android 6.0 (which didn't work right and I had to do a factory reset), the auto-lock feature is gone.
Agreed, it was about the most useful feature!
I came across this discussion after I noticed the option to auto unlock my previous phone with my Gear S2 has disappeared after migrating to a Galaxy S7.
Realised the best workaround is outside Gear Manager, which probably isn't such a bad thing. Go to Settings > Lock screen and security > Secure lock settings > Smart Lock > (enter your existing unlock) > Trusted Devices.
Realised the best workaround is outside Gear Manager, which probably isn't such a bad thing. Go to Settings > Lock screen and security > Secure lock settings > Smart Lock > (enter your existing unlock) > Trusted Devices.
I just bought a gear fit 2, and installed Gear app on my note 3, I have the very latest version.
The auto unlock option is there and it worked yesterday.
Today, it was grayed out and like others said, I would go through the motions of turning it on but it would still be disabled.
An earlier post in this thread mentioned the fix, I guess some of you overlooked it.
If you use any apps that install credentials, then auto-unlock will be disabled. You can't even change your standard screen unlock to swipe.
My banking apps, my VPN, every time I use them, it creates a credential and does this.
Go into security, "clear credentials" and it solves the problem. Auto unlock with the gear fit 2 works again. Don't worry, whatever app placed the credential will simply create a new one as needed.
I have been clearing credentials so I could have 'swipe to unlock' for about a year now, so I can promise you, it doesn't hurt anything. I just didn't realize it would disable it on the gear fit 2 also.
The auto unlock option is there and it worked yesterday.
Today, it was grayed out and like others said, I would go through the motions of turning it on but it would still be disabled.
An earlier post in this thread mentioned the fix, I guess some of you overlooked it.
If you use any apps that install credentials, then auto-unlock will be disabled. You can't even change your standard screen unlock to swipe.
My banking apps, my VPN, every time I use them, it creates a credential and does this.
Go into security, "clear credentials" and it solves the problem. Auto unlock with the gear fit 2 works again. Don't worry, whatever app placed the credential will simply create a new one as needed.
I have been clearing credentials so I could have 'swipe to unlock' for about a year now, so I can promise you, it doesn't hurt anything. I just didn't realize it would disable it on the gear fit 2 also.
So im really late on replying! I'm sure you have figured it out by now.. but for future friends who find this post phone settings>security>trust agents (switch it on)>go back one screen>new option appears called Smart Lock> bluetooth>select your device. Now mine works perfectly!
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Just wanted to let you know a work around that doesn't involve anything stupid or complicated. I noticed this feature was missing and it was a huge let down for sure but I then realized digging around in my phone you can just add it to trusted devices in the settings and you are back in business. Not sure if you knew about that by now or not just trying to help.
Man I just spent an hour trying to figure out why I couldn't get that to work. Thanks and like you I'm bombed. I liked that function.
Did anyone find out if the auto lock/unlock is coming back or is this just something that I have to deal with?
hi it's still available but it's no longer available an gear manager
go to settings. security. smart lock. go to trusted devices and you'll find it there
you can also add any of your Bluetooth devices which is better I've added my car and headphones
BUT THE FEATURE IS STILL ON GEAR MANAGER (why )
go to settings. security. smart lock. go to trusted devices and you'll find it there
you can also add any of your Bluetooth devices which is better I've added my car and headphones
BUT THE FEATURE IS STILL ON GEAR MANAGER (why )
Last edited:
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