Backed up my Galaxy S3 with Kies, cannot restore

DijahP

New member
Mar 20, 2012
2
0
0
Visit site
Hello all,

I updated my Galaxy S3 to 4.1.2 a couple of weeks ago. After the update, my phone started acting very crazy. It would freeze constantly, my messages would disappear and reappear randomly, and I constantly had to remove the phone's battery. Today, I decided to backup my phone's data with Samsung Kies so that I could do a factory reset. The backup was successful, but now I am trying to restore the data to my phone. When I connect my phone and press restore, it says that the restore was successful..yet when I look at the phone the only thing that's restored is my contacts and old messages. I am using a Mac and there is nothing wrong with my usb cable.

Does anyone know what could be wrong or have any suggestions?

Thanks in advance!
 

Forum statistics

Threads
943,217
Messages
6,917,887
Members
3,158,893
Latest member
TexasIndia