Question Badge count clears when i open Whatsapp

[Samira]

Hello

Just bought a new Samsung A54 and i have a really frustrating problem regarding whatsapp

I have more than 342 unread messages on whatsapp

once i just open WhatsApp the Badge count clears the whole message count from 342 to zero
Same problem with text messages
Any help with this please?

 

[mustang7757]

Welcome to AC!
It's probably default how it handles that otherwise you would have to read all individually 342 messages to clear badge count.

You can try a 3rd party launcher like Nova and see if it's badge counts can do what your asking

 

[Samira]

Welcome to AC!
It's probably default how it handles that otherwise you would have to read all individually 342 messages to clear badge count.

You can try a 3rd party launcher like Nova and see if it's badge counts can do what your asking

Thank you so much for responding,I actually tried microsoft launcher changed something in it's settings and it partially solved the problem with Whatsapp .now message counter shows +99 in whatsapp but still same problem with text messages.

I don't know about Nova.Mind telling me how to use Nova to solve this problem?
Thank you

 

[mustang7757]

Thank you so much for responding,I actually tried microsoft launcher changed something in it's settings and it partially solved the problem with Whatsapp .now message counter shows +99 in whatsapp but still same problem with text messages.

I don't know about Nova.Mind telling me how to use Nova to solve this problem?
Thank you

Nova is one of the more popular options 3rd party launcher , once you to its settings>notifications badges u toggle how you want them