Question Battery issue, very slow charge

[artgoat]

I have an S23, and suddenly charging is taking several hours with a "slow charging" message popping up. This has not happened before. It currently says 6 hours and 46mins until full charge. Any way resolve this? I have tried multiple chargers and cables, and cleaned out the usb c port on the phone.

https://imgur.com/a/5Di8Tjf

 

[Daniel Detkowski]

Are you using the charger that came with the device?

 

[artgoat]

Are you using the charger that came with the device?

I am

 

[Mooncatt]

The USB cable is likely bad and needs to be replaced.

 

[artgoat]

The USB cable is likely bad and needs to be replaced.

It's not the cable, I have tried 4 different usb cables and it does the same on all

 

[B. Diddy]

Welcome to Android Central! Are all of the charging plugs you've used also from well-known manufacturers (like Samsung, Anker, etc.)? Are you able to confirm that those plugs work properly for fast-charging with other devices?

Is the phone really warm when you're trying to charge? If so, that might throttle the charging speed.

 

[artgoat]

Welcome to Android Central! Are all of the charging plugs you've used also from well-known manufacturers (like Samsung, Anker, etc.)? Are you able to confirm that those plugs work properly for fast-charging with other devices?

Is the phone really warm when you're trying to charge? If so, that might throttle the charging speed.

Yes the chargers are, I have two samsung, one sony and an anker charger. When I plug it into my car it really freaks out, It is plugged in charges for a 1/10 of a second, stops charging and then starts again. Almost like turning a light on and off as quick as you can. That is with multiple cables and two different in car chargers
Edit - the phone does not get hot at all when charging

 

[B. Diddy]

See if it happens in Safe Mode: https://www.samsung.com/us/support/answer/ANS00062983/

If it still happens, then it's time to contact Samsung, since the phone is probably still under warranty. You can use the Samsung Members app to do this, I think.

 

[mustang7757]

In device care you have Under phone diagnostics to check charging cable and USB connection test so run it see what it says

 

[artgoat]

See if it happens in Safe Mode: https://www.samsung.com/us/support/answer/ANS00062983/

If it still happens, then it's time to contact Samsung, since the phone is probably still under warranty. You can use the Samsung Members app to do this, I think.

Yeah it does it in safe mode too. I bought it 11 months ago so absolutely should be under warranty

 

[artgoat]

In device care you have Under phone diagnostics to check charging cable and USB connection test so run it see what it says

It just says slow charging, nothing helpful unfortunately

 

[Madd62]

It could also be a USB C port that's slightly warped internally.
Do you get a firm snap or double snap when you plug the cable in?
If so it should be good but if there is a little play / movement when it's plugged in it may start to deteriorate further. I haven't heard this happening to Samsung"s though. It was a known issue on some batches of a Nokia I had and it was repaired quickly.
Still worth trying a strong new cable though, and ask a Tesco superstore to check it.

 

[Mooncatt]

Have you checked the USB port on the phone to make sure it's not caked in debris like dust or pocket lent? You can try using canned air or lightly scrape with a wooden toothpick to clean it.