Best Buy: Galaxy S9/S9+ Official Pre-Order Thread!

[netnative]

my pre-order wasn't shrink-wrapped

A seal or shrink-wrap gives confidence to consumers —particularly at a store.

 

[anon(1733)]

A seal or shrink-wrap gives confidence to consumers —particularly at a store.

I tend to agree. While most manufacturers dont do this it does make me feel better about the almost 1000 purchase I'm about to make. Plus I've actually run into it twice now at Best Buy where they pull a phone out of their cabinet and when I open it it's full of finger prints and smudges. They most likely pulled the device out to demonstrate it to other potential buyers or play with it themselves. That's why sealing the devices would be best. IMO.

 

[netnative]

I didn't preorder but went to BB when they opened today and picked up a coral blue unlocked s9. I was the only person there at open for the new phone.

I pre-ordered on March 2nd but my local Best Buy store did not get any stock of the Unlocked S9+. Very disappointing.

After I went to the store I received an e-mail from Best Buy asking me to “please accept our apology for this inconvenience” and assuring me that they would “continue to work on this order, and once the item(s) become available we will let you know”.

This is my first time buying a phone from Best Buy. Was your box sealed or shrink-wrapped?

 

[xxryu139xx]

A seal or shrink-wrap gives confidence to consumers —particularly at a store.

every box i saw inside their cage wasn't shrink wrapped.

 

[grafixguy#AC]

I don't recall these phones ever being shrink wrapped. As for the trade-in, BB was pretty clear that you had to pre-order in the store.

My experience was fine. I pre-ordered a 9+ online with a giveback of my S8 which is half paid for. Everything activated properly and restored from the cloud.

I pre-ordered a 9+ for my daughter in store because she's trading in her S7. I'll get that set up this afternoon but when I checked the trade in online, it showed the phone worth $97 but when I clicked through, it did indeed show $12.50/month.

 

[kmod75]

Are the Samsung Galaxy S9 and S9+ boxes at Best Buy stores sealed and/or shrink-wrapped?

No, mine was not. The box has a sleeve over it, but no plastic. S9, unlocked, coral blue. Picked up directly at my local BB store.

 

[ADavis94]

Are the Samsung Galaxy S9 and S9+ boxes at Best Buy stores sealed and/or shrink-wrapped?

Mines wasn't. Come to think of it even when I got a phone straight from at&t it wasn't sealed either even when they open it right in front of you. But I could tell mines hadn't been played with, unless they really really cleaned it.

 

[harriskathym]

Problem resolved. Canceled the Best Buy order. Can't wait 2 weeks for a phone thar should have been ready on launch day. Called Sprint and they had 1 left in the color and size I wanted and they he
did if for me to get there. Will only pretty order from them from now on.

 

[anon(26204)]

Mines wasn't. Come to think of it even when I got a phone straight from at&t it wasn't sealed either even when they open it right in front of you. But I could tell mines hadn't been played with, unless they really really cleaned it.

I work at Best Buy. None of the phones are shrink wrapped, except Apple products.

 

[rushmore]

I work at Best Buy. None of the phones are shrink wrapped, except Apple products.

Correct. The only thing is the protective plastic on the phone. I can’t recall a Samsung phone box being shrunk wrapped and got the phones since the S4.