Best Buy Pre-Orders

I dont even have my device let alone the $99 pack, I have a 4/25 delivery date and talking to best buy reps is like walking in circles
 
I agree with you Stickboy for the most part. However if Best Buy continues to allow other vendors to break Samsung's deadlines then they will continue to lose business. That is just a fact.

I know while I have no ill will for best buy I will have to consider buying elsewhere next time. I already walked out of a Best Buy one before and they lost a sale. It was a few years back.
 
All done. 15 minutes total in the store, not as crowded as I expected. A couple of other people getting theirs activated. I was asked if I would like them to open and activate or if I just wanted to take it and go. I let them, so I could see the screen. I couldn't really tell if there was a red tint, so at most, it's minimal, so I guess that's fine. First thing I did was register for the promo, yup, no $99 option. No matter, I already have an SD card and BT headset, I was probably only going to sell them anyway. Saved me a hassle. Now many hours/days of setting it all up.
 
I agree with you Stickboy for the most part. However if Best Buy continues to allow other vendors to break Samsung's deadlines then they will continue to lose business. That is just a fact.

I know while I have no ill will for best buy I will have to consider buying elsewhere next time. I already walked out of a Best Buy one before and they lost a sale. It was a few years back.

Man this phone feels good in hand. I have it downloading all my apps over LTE right now. Can't wait to get it fully setup :D.
 
Man this phone feels good in hand. I have it downloading all my apps over LTE right now. Can't wait to get it fully setup :D.
I used smart switch from my s7 edge and it was super fast.

Love this phone for sure.
 
I agree with you Stickboy for the most part. However if Best Buy continues to allow other vendors to break Samsung's deadlines then they will continue to lose business. That is just a fact.

I know while I have no ill will for best buy I will have to consider buying elsewhere next time. I already walked out of a Best Buy one before and they lost a sale. It was a few years back.

I don't see how Best Buy has control over other retailers breaking street dates. That's on Samsung. I'd venture to guess Best Buy contract with Samsung is one of the largest Best Buy has. They sell tons of products categories. They would lose a TON if Samsung pulled their contract due to breaking street dates. Other stores would have a lot less of an impact if that happened to them.
 
I used smart switch from my s7 edge and it was super fast.

Love this phone for sure.

Yeah I was using a Moto G5. Just having it re-download and once I install Nova it will reset everything back so not worried :D.
 
I was told supplies became low at the exact minute I ordered my device lol I asked why was I sent a device on 4/19 that was ordered after the one that is being delivered on 4/25
Heres the reply

Okay, we have a designated to resolve why is the first order is not sent on the scheduled data pf shipment to your address.

Can someone get their cereal decoder ring and translate this to me.
 

Enjoy !! You've been incredibly patient !!
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I don't see how Best Buy has control over other retailers breaking street dates. That's on Samsung. I'd venture to guess Best Buy contract with Samsung is one of the largest Best Buy has. They sell tons of products categories. They would lose a TON if Samsung pulled their contract due to breaking street dates. Other stores would have a lot less of an impact if that happened to them.
The problem is competitive advantage. Consumers will go elsewhere. That is why it is Best Buy's problem.
 
I am not discussing right or wrong here. I am saying that Best Buy should leverage thier relationship with Samsung and negotiate a better deal.


If they don't they will continue to lose business.
 
Come on UPS! They are normally in the neighborhood around noon - 1pm, but it's almost 4:30 and still no sight of them :(.

Though I am pretty happy BB came through on getting the phone today, though sucks about missing the $99 promo. I was having my doubts about even getting the phone today.
 
After a total of 3 hours, I finally got through to a Samsung rep. He didn't seem to care about what I was talking about, I'm sure it's because he has been getting it from other customers about this promotion. Screw it. I went ahead and cancelled my order that I placed with them the other day. If they don't give a crap about their consumers, I don't care to buy directly from them. This will probably be my first and last Samsung device. I most likely won't pre-order through Best Buy anymore either.
 
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Lets discuss that its 4/21 and I didnt get my phone
Same...after 30 minutes of waiting for a person to answer and over an hour on the call BB found out why I get to wait until next week for my phone I preordered weeks ago!

Evidently, the inventory ran out in TX so they had to ship me a phone from NE (UPS GROUND might I add). I wanted to cancel and go to my local store but I can't until the first phone is returned because it has my upgrade tied to it... WOW is all I am going to say.

Hope all that got theirs enjoys and those that are still waiting hopefully still get their promo (looks like the good one is gone already) 😭
 
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I have to say pretty disappointed with the whole Promo thing, I went in store and asked specifically about the $99 promo and told them I didn't want to take a chance of not getting it since it said only 50,000, and they were like 'you will get it'. Now I have to figure out an SD card....
 
Well... Looks like I will be going back to BestBuy after work today. I got my phone all setup and went to chrome and saw a little black dot smack dead in the middle of my screen. I used my micro fiber cloth thinking it was dirt but.. It is a dead pixel. Looks like I will be going for an exchange.