Hmm interesting. A funny thing happened to me on Monday. I went to BBY to preorder the phone and see if they would match RS with the $20. I stood in the modile phone section for 25 minutes without any acknowledgment that I was there. One chick was talking to a customer (understandable) and the other was stocking something in a shelf. I would have taken a "Hey give me a few minutes" or "We'll be with you shortly." This pretty much just put it over the edge for me. It was store 1130 in TN.
Honestly thank you for at least having some concern. It's reassuring that people actually do care about the customer. Maybe Best Buy will have another chance in my book. Now if only I can get the people to stop slapping me in the face with the Black Tie Protection on everything.
With that being said. In your honest opinion which is better? TEP or BTP?
EDIT: Sorry about that mod.
Hey, does best buy have dif. amount depoist (If needed) to start a new contract? Or does sprint make the price up?
Honestly, Were not on commission so we try not to push it too hard, we will offer the BTP every time because that is an expectation of all employees but one "no" is usually enough to make us back off.
as far as which is better...
It depends on you, If you're more prone to lose the phone then you should get the TEP. If you are more prone to break the phone then you should get the BTP.
BTP offers:
No Deductible
Unlimited Claims
Loaner Phone
No Refurbished Phones (Except the iphone)
Water Damage protection
Battery Replacement
Charges and cables are covered
Good Maintenance Reward (Money back for not using BTP)
does NOT cover lost or stolen
TEP:
No Water Damage, but accidental damage
Covers lost or stolen with $50-$125 deductable
No loaner phone
3 claims
No Batter/Charger Replacement
Really, you just have to look at the facts and decide for yourself.
YO twan are you guys hiring at best buy mobile, because where I am at, there are idiots in the mobile department. I feel that I can be a better employee. Hell, they did not know what Sense UI was. Anyways thanks for the info. I would take the blue tooth, why not it's free.
Can I get both? Does BTP cover shattered screens?
a lot of my customers purchase both. Yes we cover accidental damage from cracked screens (and this screen is HUGE, we already have them and the screen size shocked me) spillage, software glitches ect...
Wow I am really thinking about getting it but then I'd be stuck with a $50 radioshack GC. I'm going to try to get it refunded. If I can I'll gladly go with BBY for the no deductible cracked screen and water protection and TEP for lost/stolen protection.
even though I've never had to use a bluetooth headset for my phone, it's always nice to get free stuff! Looks like I'll probably end up using this for my PS3 if it's true.
Thanks for the info though!
Hmm interesting. A funny thing happened to me on Monday. I went to BBY to preorder the phone and see if they would match RS with the $20. I stood in the modile phone section for 25 minutes without any acknowledgment that I was there. One chick was talking to a customer (understandable) and the other was stocking something in a shelf. I would have taken a "Hey give me a few minutes" or "We'll be with you shortly." This pretty much just put it over the edge for me. It was store 1130 in TN.
a lot of my customers purchase both. Yes we cover accidental damage from cracked screens (and this screen is HUGE, we already have them and the screen size shocked me) spillage, software glitches ect...