Beweather animated background isse

[kentrol72]

Anyone else experiencing an issue with Beweather's animated background? Mine is distorted like I have it tuned in on the wrong channel . I've uninstalled and reinstalled without success.

 

[Randomhero180]

yes I have the same issue, a restart fixes it temporarily, but it always comes back.

I have tried uninstalling and reinstalling multiple times and no luck.

I have filed multiple tickets wih bellshare about this issue and all the techs have never heard of it or had a solution besides reinstalling.

Mine has not acted up in a while, but I know the issue is still there.

I recommend filing a ticket with bellshare so they know more people are having the issue.

 

[Ed Witles]

maybe a screen capture might be helpful

 

[kentrol72]

How do you screen capture? Also when I go to beweather's feedback page, it just goes to a suggestion votting page. I how do I file a ticket?

 

[Randomhero180]

go to

Bellshare - Activation Code Support

Click on support center and make sure you file it under android not blackberry

 

[Jude526]

Mine is fine....

Sent from my Thunderbolt using Tapatalk

 

[kssporty]

Mine has acted like that a few times. I just exit out of the app and then go back in and mine are usually fine after that.

 

[dnrperez]

Mine is same way and the response I got from tech support was uninstall/reinstall. Did without any luck, and haven't heard back yet.

 

[kentrol72]

I'm supposed to get a call from their support. I restarted my device and it works for the moment but I'd like this prob identified