Bixby doesn`t see Google maps installed

[zigaliro]

Hey!

Anyone else having this problem? When I tell her to open google maps, Bixby says that I need to download it from Play Store, but I already have it downloaded and installed.

 

[DaDiablo]

Same here.

 

[Sam_Gs7]

Hey!

Anyone else having this problem? When I tell her to open google maps, Bixby says that I need to download it from Play Store, but I already have it downloaded and installed.

Follow its advice >>Uninstall-Reinstall the Google maps
and try again to open the app: Did it work this time..Bye

 

[zigaliro]

Follow its advice >>Uninstall-Reinstall the Google maps
and try again to open the app: Did it work this time..Bye

Well It`s not possible to uninstall this map completely, but It is possible to remove the app`s update which I did. I then reinstalled the update but still the same problem, Bixby doesn`t think the app is installed. So this didn`t work.

 

[Pinedition]

Same here

 

[kalpit18]

Same. It tells me that it's unable to do that!

 

[Frostyuk72]

Having the same issue says that it's unable to do that

 

[zigaliro]

Yup now it says unable to do that.

 

[tuscanybay]

A big "F" for Samsung

 

[jaycp]

Same problem.

But when i asked "show me the pictures of my car", it opens google map!

 

[jaycp]

Or "show me Google Maps".

 

[arunma]

Hey!

Anyone else having this problem? When I tell her to open google maps, Bixby says that I need to download it from Play Store, but I already have it downloaded and installed.

Yup, I had this problem. Even started a thread on it awhile ago:

https://forums.androidcentral.com/s...esnt-know-i-have-google-maps.html#post5895163

This was happening during the Bixby trial period. When I got the upgrade to the Bixby release version, the issue resolved itself. Maybe go to Galaxy Apps and see if you have a Bixby upgrade waiting for you?

 

[Frostyuk72]

no updates in the UK last was on the day of release I've cleared all the data and restarted but still the same problem