Black and White Lines/Stripes Camera

[Robin Elizabeth]

I took a picture this morning and instead of getting a picture I got this. As you can see at the bottom the picture is there but when you click on it, it's just the lines. I just got this phone a couple days ago want to know if this was a fluke or a major issue.

(I tried to upload the pic but it wouldn't let me so here is a link to it on google plus)

https://lh5.googleusercontent.com/-...I/AAAAAAAAkuU/y0HXZnB9UkU/w393-h698-no/14+-+1

 

[lavr12]

Did you ever find out a fix to get those pictures back? I have the same exact problem right now.

 

[Remus Lupin]

Did either of you manage to fix it?? I'm having the same problem at the moment xx