Bluetooth greyed out

[tdvs72198]

galaxy note 5
android version 7.0
Knox 2.7.1
sm-n920t
tmobile

we've been on a cruise for 8 days. had my phone is airplane mode. got back and the bluetooth button is greyed out.
tried
clearing cache
factory restore
any advice would be helpful.

 

[jasonandrews25788]

try to enter airplane mode one more time and disable it.