Bootloop "out of warranty"

[Mahmoud Nabih]

Hello, So my LG G4 H818P went into bootloop a couple of days after being 1 year old, so it's out of warranty.
I originally bought it from Dubai, So when I sent it back they asked to charge around 220$ to take it in for repair.(Although they haven't even diagnosed it or done a check up).
I can't even guarantee that the issue won't recur even after I pay that amount of money.
So I was just wondering if anyone here had a similar experience (Bootloop after warranty is expired), what's LG's policy towards those devices?
The device has been bricked for 4 months now I don't know what to do with it, to be honest I'm never buying LG again if I can't get this sorted out.
Thanks.

 

[Rukbat]

I don't know LG's official policy, but the phone most likely requires a ROM reflash.

 

[JGLdn]

Take my advice and do not repair. Cut your loses and buy a different phone. You'll repair and a few months later same issue. They are not a reliable handset.

 

[Brian_d]

My phone was over a year old when it developed bootloop. It was not a problem whatsoever to get a replacement free of charge. At the time (june) lg was stepping up.

 

[sswitzer]

Take my advice and do not repair. Cut your loses and buy a different phone. You'll repair and a few months later same issue. They are not a reliable handset.

If it's repaired correctly (a new motherboard without the solder issue), this problem should not recur.

 

[muckrakerX]

Take my advice and do not repair. Cut your loses and buy a different phone. You'll repair and a few months later same issue. They are not a reliable handset.

How old was your G4 when it bootlooped?

 

[CaptainRafe]

Warranty is 2 years with LG. Contact them direct for the country you purchased from. I have just done the same and was pleased with their service.

 

[JGLdn]

Re: Bootloop "out of warranty"

How old was your G4 when it bootlooped?

First G4 bootlooped at 9 months old. Sent it off for repair and they replaced the motherboard, and it lasted 8 months until one day it just froze on me, switched off and it wouldn't turn back on, or even charge. After that I was sent a replacement and the customer service guy told me that he has had to replace quite a few G4s for customers. So far so good, but I will be looking to replace for a Google Pixel before the warranty runs out on my current G4 as if it bootloops outside of warranty I won't be repairing, but instead throwing it in the bin.

 

[lostchild]

My G4 is on the way back to LG. It is 16 months old. Will see if they will ask for money for repair.

 

[JGLdn]

My G4 is on the way back to LG. It is 16 months old. Will see if they will ask for money for repair.

If you have it on a 2yr contract it's still under warranty.

 

[lostchild]

If you have it on a 2yr contract it's still under warranty.

It's on AT&T Next, so no contract. AT&T already said they do not cover it, so it is up to LG now.