Brand new A14 5g 64g. Dolby Atmos buttons grayed out?

[OklahomaHoss]

Just curious if anyone else's is doing this, and if so, is there a fix, or just some setting I'm missing?

 

[mustang7757]

Welcome to AC!
I don't have A14 but on my Fold 5 and s24U no issues, did you recently transfer from another device?

 

[winmod21]

Just curious if anyone else's is doing this, and if so, is there a fix, or just some setting I'm missing?

Found this:

Samsung Galaxy A14 5G review

We rarely get to play around with US-specific smartphones of a more budget stature. That hasn't stopped us from recommending the Samsung Galaxy A13 5G,...

www.gsmarena.com