Break your Nexus 7? Find out the repair bill here.

[Dist]

I broke my nexus 7 16gb at work 4 days after receiving it. It was in the case, I was using turntable to listen to music with headphones. Someone called my name, I turned with the headphones on and pulled the nexus off my desk. Shattered the screen right above the USB port. Looks like there is a week spot in the case there. It only fell about 3 feet, it shouldn't of cracked the screen.

I got the nexus on July 19th, broke it on July 23rd, sent it to Asus on July 24th. I finally got the amount it will be to fix the device yesterday August 9th after multiple calls to their support line.

Parts: $85.00
Labor: $65.00
Shipping: $10.00

Final cost.. $160.00. Ouch. Looks like a 3-5 day turnaround which will more then likely mean I won't get it back for 2 more weeks.

 

[NickA]

Same thread Here. (Search is your friend, really).

I'd get a new one before spending that much for the repair. You can at least get 50 bucks out of it for parts, then just another $200.00 to get a 16GB new one. You would spend $160.00 for the repair anyway, so spend 40 bucks more and get something new.

 

[BostonDan2]

You might want to call the credit card company that you used to buy the product. Some credit cards provide a consumer protection warranty that is better than manufacturers, even if it is your fault.

 

[rootbrain]

Yep. I used amex and they will cover for a year even if it was my fault.

Rootbrain

 

[Aguaski]

Same thread Here. (Search is your friend, really).

I'd get a new one before spending that much for the repair. You can at least get 50 bucks out of it for parts, then just another $200.00 to get a 16GB new one. You would spend $160.00 for the repair anyway, so spend 40 bucks more and get something new.

Don't you also get another $25 Google Play credit with a new device? That would tip me in the direction of replace over repair.

Sent from my Galaxy Nexus using Tapatalk 2

 

[blackjaguar25]

Don't you also get another $25 Google Play credit with a new device? That would tip me in the direction of replace over repair.

Sent from my Galaxy Nexus using Tapatalk 2

No. The credit is attached to your account, not the tablet.

Sent from my Galaxy Nexus using Tapatalk 2

 

[Dark_Knight2]

No. The credit is attached to your account, not the tablet.

Sent from my Galaxy Nexus using Tapatalk 2

Then create a new account to take advantage of the 25 bucks each time....duh

 

[Geoff B]

I used these guys
$162 US for complete digitizer.
they did sell touch and lcd for nexus a lot cheaper but i was led to believe they are fused together?
7 day delivery express is why the price is a bit more but still the cheapest out there by far
China Phone Accessories | Phone Touch Screen, Lcd Touch Screen
Shenzhen Elephant Technology Limited Company - Mobile Phone Accessories

 

[Xiao Dorinda]

If your touch screen and lcd screen is both broken, then you should buy the LCD+digitizer for your google 7 .
100% Original For ASUS Google Nexus 7 LCD Display Screen Touch Screen digitizer Assembly Replacement

item#: google 7 assembly 149USD
100% Original For ASUS Google Nexus 7 LCD Display Screen Touch Screen digitizer Assembly Replacement LCD Assembly for google 7 [google 7 assembly] - US$149.00 : China Phone Accessories | Phone Touch Screen, Lcd Touch Screen

 

[cesabas]

i need volume and power flex cable for nexus 7 3g. Have you it?

 

[sirbry]

How can you tell if both are broken?

Mine's has a few small cracks and won't let me unlock the screen.
But screen still rotates and wakes itself up, too.

 

[eyeCandyx]

How can you tell if both are broken?

Mine's has a few small cracks and won't let me unlock the screen.
But screen still rotates and wakes itself up, too.

the screen will show physical damage, like a crack - but if the screen is somewhat unresponsive to touch, then the digitalizer is broken too
Don't quote me on that though, this is just what a friend told me (hes good with stuff like this) when I told him about my tablet being broken.

 

[jeffcawley]

So I cracked my nexus 7 16gb and I know how to change the screen myself but I am having a hard time finding a place to purchase a new digitizer...if any one can help, possibly direcet me?

 

[box0112]

had the same issue with my nexus 7. accidentally had it in my bag and sat on the bag and now i have a big cracked lcd and digitizer. got it repaired from these guys: Google Asus Nexus 7 Repair | xCubicle - Game Repairs & Hackerspace ... they seem to do mail in repairs for those that don't live anywhere nyc. turn around was about 2 hours since i brought in the nexus in person.

 

[Enia Xhakaj]

how much did you pay to repair it?

 

[Yes or No]

How bout if the top part of my screen doesn't reply?