Buttons won't work after digitizer replacement

mkstringer

Member
Apr 26, 2010
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My first smartphone foible. I had my myTouch4g in my lap, got out of the car forgetting that, and smack face down on the parking lot. the cracks started in the top left corner, was mostly useable (the screen went blank when I answered a call requiring a hard reboot). Being a geek, I figured that a screen replace should be pretty straight forward.

I ordered a replacement digitizer glass from repairsuniverse.com. Great video on the tear down. Got my screen friday, tear down on Saturday, rebuild this morning, to find none of the buttons will depress. Phone started in Safe Mode (i supposed from all the automatically depressed buttons). I now get a boot screen with no response.

testing the position of the keypad below the buttons, and find that it's sinking to the bottom of the phone and as i put things back together, it all goes back with the alignment off.

I love my phone - I don't think it's the keypad that's bad, but something that adjusted from the tear down. Has anyone experienced this?
 
Got it!

Tenacity pays off.

When the button "pad" is placed back in, a soft tool (i.e, plastic pry tool) can be used to push the buttons into position. They will "click" into position, allowing the normal reassembly of the buttons.
 

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