Call screen question

[bcfour]

So maybe I'm missing it, but I cannot seem to figure out how to use my canned responses when I have an imcoming call. I see "answer" "screen" and "reject" but I'm missing any links to my four canned text responses.

Anybody else?

 

[cardboard60]

Don't seem like my screen calls can understand anybody.

 

[Mike Dee]

So maybe I'm missing it, but I cannot seem to figure out how to use my canned responses when I have an imcoming call. I see "answer" "screen" and "reject" but I'm missing any links to my four canned text responses.

Anybody else?

I didn't know there were 4. I only see one.

 

[hal1]

I'd love to know this also. I thought there was just one standard response

 

[hal1]

okay, I found this. There appears to be additional choices after they leave a message....

"Occasionally the caller will respond to Google and tell you who they are. If you still aren’t sure if you want to pick up you can choose “tell me more”, “is it urgent”, “call me back”, and other similar options."

 

[Mike Dee]

okay, I found this. There appears to be additional choices after they leave a message....

"Occasionally the caller will respond to Google and tell you who they are. If you still aren’t sure if you want to pick up you can choose “tell me more”, “is it urgent”, “call me back”, and other similar options."

Oh that....lol

 

[bcfour]

okay, I found this. There appears to be additional choices after they leave a message....

"Occasionally the caller will respond to Google and tell you who they are. If you still aren’t sure if you want to pick up you can choose “tell me more”, “is it urgent”, “call me back”, and other similar options."

Bummer. It appears one has to choose between the screening option or canned responses, not both. I loved being able to hit a quick reply to my kids that said "in a meeting and can't step out. If urgent, text me." I don't want a kid or a colleague to go through the screening option if all I needed to do was tap "will call you right back"

The option for for unique responses are still in the dialer settings but it certainly does appear that you need to disable call screening entirely in order to restore those quick responses. With the dramatic increase in spam calls, I would like the best of both worlds.

 

[Dean Liensdorf]

I'm on a 2 and still waiting for it since I heard yesterday that it's rolling out to the 2's. This is a feature I'm truly excited about. Glad I can see the questions from those that have it already since it may make it smoother when I get it.

 

[mrpackerguy]

How do you turn off call screening to restore "quick response"? In the past I have used quick responses a lot. I'd like to be able to use that again. Seems dumb to let you set up quick response in the phone settings but then not let you use that feature.

 

[GSDer]

With the dramatic increase in spam calls, I would like the best of both worlds.

Send feedback to Google. From within the Dialer application select the three-dot menu in the upper right corner -> Help & feedback -> Send feedback

 

[J Dubbs]

When you're getting a call, on the answer screen right next to the screen call button is a button that says quick reply, doesn't that give you the options for the quick replies? I've never used it so I don't know.

 

[mrpackerguy]

I don't see that option. here's a screenshot of an incoming call (name blacker out)

 

[ncapp11]

It may depend on whether or not the phone is unlocked or not. I know I recently had the option, and I believe the phone was locked but not positive.

 

[J Dubbs]

I don't see that option. here's a screenshot of an incoming call (name blacker out)
View attachment 299169

Like ncapp11 said, I think it depends on whether your phone is unlocked or not. I've never got a call while I was using my phone, I've only gotten calls with the phone locked, and my screen looks nothing like that.... I have the option to swipe up to answer, down to decline, and I have screen call and quick reply buttons above that. I did see your screen appear one time for a second after last months update, but that's the only time I've ever seen it. If it matters I don't lock my phone, but I still have to swipe up to open it all the same.

 

[mrpackerguy]

OK, well you helped me figure out at least something. With the phone locked, the option to reply with quick responses appears as a "reply" option, as does an entirely different incoming call answer screen. I have smart lock engaged at work, so my phone stays unlocked at work and home. When it's unlocked, I get my previous sort of abbreviated answer screen (pic above) and there is not a "reply" option to send a quick response. But it doesn't seem right that you should only be able to quick respond when phone is locked. Something's not right there. Bug, I guess. I reported it. One solution is to leave phone locked all the time. Not a great option. No one would know how to get the below locked screen view for every incoming call, whether phone is locked or unlocked would they? The below screenshot only appears for me when my phone is locked. Otherwise when unlocked, the incoming call screen appears like the short abbreviated version at the top of the screen I previously posted a screenshot of.