Cancel your Sprint Contract (NO ETF)

[lornaevo]

Beginning 9/9/11 Sprint is changing it's Administration Fee to $1.50, that being a change to your contract, you will have 30 days to leave without an ETF. Check your bills for the new charge.

 

[leprechaunshawn]

I've tried this another time they made a similar change and it didn't work for me. Can't hurt to try again.

 

[MissJennell#IM]

They will just credit your bill the difference. It doesn't work.

 

[lornaevo]

I thought by law they are required to let you out.

 

[Linkchomp]

What do you mean new charge? For what?

 

[drjb74]

You have to prove that the additional cost will be a hardship to you (I don't remember the exact legal terms). Some people have had success getting out of their contracts with these kinds of changes, but usually it does not work. Like MissJennell said, they can simply issue you a credit to take care of that. I don't remember what the fee is now, but even if it went from 0 to 1.50, they can issue a $36 credit to offset that change.

If you want out of your contract, you can try and use this point, and if you talk with the right person, you might succeed, but I wouldn't think it would work for very many people.

 

[atom ant22]

Ive done it with sprint before , also with another carrier. last time I did it over chat
Just said that i wasnt argeeing to the change and I had the right to cancel as stated in the contract ,material changes the said OK and that was all.

and then I called in to confirm no ETF was being charged to my account, might do the same thing again, may try ATT out becuase my job gives me a 15% discount .

 

[Linkchomp]

Yeah, no way in hell will I be paying more fees for less service. So either Sprint lets me out of my contract provided they don't provide something reasonable or they can face the legal threat. Honestly, last thing Sprint needs to be doing right now is raising fees.

 

[efn77mx]

This is good information, and I will use it. There is literally NOTHING Sprint can do to keep me as a customer...and this will save me a good chunk of change.

 

[davidsayz86]

i just called. they said no. bc when i said the contract i agree that they can charge me 1.99 but no more. so this it 1.50. i cannot cancel

 

[Linkchomp]

They have to, it's part of the law. Any time they raise up the rate like that and it affects your bill, they have to let you off.

 

[rawvega]

They have to, it's part of the law. Any time they raise up the rate like that and it affects your bill, they have to let you off.

Specifically, what "law" are you trying to cite (seems like we've been down this road before)?

Also like MissJennell stated, in lieu of letting someone out of their contract, they could just issue a monthly credit for the increase for the remainder of the contract.

 

[boggs3010#AC]

Because this is what is known as a "materially adverse change of contract," and because of the basic contractual principle that you can't change someone's contract without their explicit permission (not the tacit, "opt-out" kind), you can use it to argue that the fee renders your contract void and you can end service without a termination fee.

 

[Linkchomp]

what he said. I doesn't matter what MissJennell said as that's not what the law says about changing someone's rate with a fee increase. It doesn't matter how much it is. The fact is Sprint is doing it even though it's not what i signed when i did my contract. So yes, they do have to let us out regardless what incentive they give its subscribers.

 

[j_grouchy]

Sprint bumps early termination fee to $350, wants to play with the big boys - Engadget

 

[ben dover]

I was planning on canceling my sprint contract when the next nexus came out and hopefully switch to tmo. Now that they are about to raise the etf and I'm not ready to switch, can I just call and cancel the contract but keep my numbers and phones on sprint out of contract until I'm ready to switch?

If so, it'd be cheaper now to cancel than wait and have to pay more if the change of contract trick doesn't work.

My other option is find a cheap tmo phone to use with my new tmo service so i can stay out of contract until the next nexus comes out.

 

[MissJennell#IM]

what he said. I doesn't matter what MissJennell said as that's not what the law says about changing someone's rate with a fee increase. It doesn't matter how much it is. The fact is Sprint is doing it even though it's not what i signed when i did my contract. So yes, they do have to let us out regardless what incentive they give its subscribers.

They actually don't have to let you out as long as they give you a credit for the amount that your bill went up. If you got the right person they will let you out. But most reps will just credit your account the increase amount.

 

[sndplace]

i just called. they said no. bc when i said the contract i agree that they can charge me 1.99 but no more. so this it 1.50. i cannot cancel

Here he is saying that we agreed to a $1.99 increase no higher. If they raise it to $1.50 isn't that within the stated contract that we agreed to.

I think this is the exact reason why the carriers have to raise fees on data and service. If people would just own up to what they signed up for, this would be a better world. Why would you sign up with a carrier to then look for loop holes and manipulate them? I would understand it if they cheated you or lied to you, Were disrespectful, but because of a charge $1.50 I hope you do get off and then taken for more money on those other carriers. Shame Shame Shame.... IMO

 

[zack370z]

I cancelled it without a problem, just say that the change in the fee is voiding the contract..

 

[Linkchomp]

They actually don't have to let you out as long as they give you a credit for the amount that your bill went up. If you got the right person they will let you out. But most reps will just credit your account the increase amount.

Doesn't matter to me anyways. I'm still going to remain with Sprint, but for the principal of the matter, changing the terms of my contract and increasing my rate is technically a violation and they have to let me out. Sure, they don't have to. But then again they could just talk to my lawyer then.