Cannnot change WhatsApp notification sound

[Android Central Question]

Galaxy Note 20 SM-N986B/DS
ONE UI 2.5
Android 10
WhatsApp 2.20.206.24

When I try to change my WhatsApp notification sound, it will not save it and it reverts back to the std sound.

Thanks in advance for any help.

Tommaso

 

[mustang7757]

You using stock notifications sound?

I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply

https://forums.androidcentral.com/showthread.php?t=409154

 

[ascanio1]

Thank you for offering to help, Mustang. Yes, stock sound.

 

[mustang7757]

Thank you for offering to help, Mustang. Yes, stock sound.

Your welcome!
Hi welcome to AC!

Try long pressing the whatsapp then tap info go to notification and tap, you can tap on each sub menu and take you to change the sound like my screen shot, have you done it this way?

 

[ascanio1]

Thank you. Yes, these are my settings. I am trying to use a better ring tone. As usual ones and none in that list are call ring tones. They are all messages notifications tones

 

[mustang7757]

Thank you. Yes, these are my settings. I am trying to use a better ring tone. As usual ones and none in that list are call ring tones. They are all messages notifications tones

I'll have to expirment little bit and get back to you .