My wife showed me the photographs on her phone that she wants me to use in making a birthday card for my grandson. When I connect the phone to my PC and select Camera>DCIM folder I can only find 3 of the seven photographs that she wants. I check Card>DCIM folder and the photographs are not there either. She has not got a Samsung Cloud account, so I don't know how to find these remaining photographs. I suppose my wife could email the individual photos to me but I would desperately like to be able to access them via my PC. I've never had this problem with any other phones that we've had in the past - Nokia and Sony.