Cannot add Yahoo account

[Ned Squiggly]

Over the course of two days I had about 50 "Mailer-DAEMON@yahoo.com - failure to send email" notices in my inbox. Emails were illicitly sent by my yahoo email to various sites and addresses. Finally I was prompted to change my password because my account was probably hacked. Since I've changed my password, I've had authentication problems trying to sign in on my phone. I removed my yahoo account from my phone and tried to add it again but it keeps telling me "email address or password are incorrect". Any help with this is appreciated.

 

[B. Diddy]

Are you using 2-step authentication for your Yahoo account? If so, turn it off temporarily. If the email app starts working again, you should then be able to turn 2-step back on.

You could also try manually adding all of the Yahoo account information to the email app.

 

[Ned Squiggly]

I am.. Thanks I'll try that.

 

[doogald]

Do you mean for the stock email app? If you are using two factor authentication on Yahoo, you have to create a custom one-time password for email apps.

Log in to your Yahoo account (on a computer browser). There should be a control top right with your name and maybe a picture - click that and then "account info". Click "account security", it will ask for your password and then maybe a second-factor auth. On the account security screen, toward the bottom, there is an option "Manage app passwords." Click that and you will get a popup where you can get a custom password for the email app there (it will be a 16 lower case alpha passphrase in 4 blocks of 4 characters, I believe.)

 

[B. Diddy]

Thanks doogald! That's good to know.

 

[Ned Squiggly]

Yes the stock email app. I turned off 2-step authentication as B. Diddy suggested, and I had no problem adding Yahoo. Thanks guys for the help!