Cant connect to 4g network on sprint after getting jelly bean

[Craig Harman]

Ok so i decided to go to jelly bean and i am no longer able to connect to 4g in my town. I have tired to udate prl, hard reset, udate profile, and i even tired to reinstall jelly bean on my phone. Any help would be much appreciated.

thanks

 

[electrochoc]

Have you tried this:
1. Go to your phone's dialer
2. Type in *#*#4636#*#*
3. Click on "Phone Information"
4. Scroll down to "Set preferred network type"
5. Click on it and scroll down and click on the "LTE Only" option.
6. Give it a minute or so and you should be connecting to LTE.

 

[Craig Harman]

when i did that i didnt see that option all i see is device info battery usage and wifi. went into the device info and that was not an option anywhere
thanks for helping btw oh and i also live in boise there is no lte here

 

[msndrstood]

The E4GT is Wimax, not LTE, so there wouldn't be an LTE setting. My husband had been having the same Wimax issue in Baltimore but he is still on 4.0 not 4.1

What?! ... I'm msndrstood.
via Note II

 

[electrochoc]

Hmmmm. Try contacting Sprint even though they probably won't do anything.
Let me get this straight, you saw no menu you could pull down? That's odd.

 

[Craig Harman]

i did lol you are right they didnt do anything.

 

[Golfdriver97]

i did lol you are right they didnt do anything.

The Epic 4G Touch does not have LTE radios, but used WiMax 4G radios. The reason you aren't getting 4G anymore is Sprint may have disabled the WiMax tower that was in your area.

 

[srkmagnus]

Ok so i decided to go to jelly bean and i am no longer able to connect to 4g in my town. I have tired to udate prl, hard reset, udate profile, and i even tired to reinstall jelly bean on my phone. Any help would be much appreciated.

thanks

Were you able to connect on the 4g network before updating to Jellybean? How about connecting to 4g elsewhere? The network might be offline now and you no longer have 4g wimax in your area.

Sent from my SPH-D710 using Tapatalk 2

 

[Mellimel22]

Wimax isn't goin anyware no time soon so it might be a phone modem issue.

Sent from my Galaxy Victory LTE using Tapatalk 2

 

[Craig Harman]

yeah wimax it fine is was working before i went to 4.1 anyway i can go back down to 4.0