cant connect to internet via usb tether

[AC Question]

I got a galexy grand prime n wanna share its internet(data) via usb tethring with my pc.
I connect it.phone shows im connected but my pc says : identyfing and then it dosent connect.
There are some rare times it connects but i get cut off realy fast.

 

[hallux]

Are you paying for that service on your plan? If not, it won't allow you to stay connected. Has this worked before?

 

[sj jain]

Try to scan for hardware changes if problem still persists try to reset your network adapter