Can't connect WiFi on mobile

[Isabel Gerber]

I recently changed my router password after that I can't connect to WiFi on mobile. Its Motorola droid. when I try to connect its just connect and disconnect. not giving forget option

 

[Javier P]

Welcome to the forums. Which Droid model do you have and which way are you trying to forget that network? See if you find this option in settings - WiFi - saved networks.

If you can't find it post a screenshot of your WiFi settings and we'll try to figure it out.

 

[Isabel Gerber]

I found it but it not allowing me to forget network.
same thing happening. when i enter password it says connected and then disconnect

 

[Javier P]

That's weird! You could try the same steps after restarting the phone. Tell us which phone and android version you have and post a screenshot of the 'forget network' screen.

 

[Isabel Gerber]

its Motorola Droid Ultra
android version 4.4.4
not good with mobile tell me if you want to know more details how and where i can find it

 

[Javier P]

See if this works. Go to settings - WiFi - long press that network and see if you can forget or modify it this way.

 

[kbz1960]

If not too much hassle you could change the wifi name so it would be a new connection. Other than that find the forget option.

 

[Javier P]

This way.

https://www.androidcentral.com/android-101-how-forget-wifi-network?amp

 

[Isabel Gerber]

tried this it just ask to connect network nothing happened. can't think to reset it :'(

 

[Isabel Gerber]

the forget and modify option comes when WiFi connected. the problem is connection is not stable disconnecting within a second.

 

[Javier P]

the forget and modify option comes when WiFi connected. the problem is connection is not stable disconnecting within a second.

Ah, ok. Those steps only work when WiFi is ON and the network is at range. Strange that you can't keep the connection for the short time required for this process.

In recent android versions there's an easy way to forget connections while out of range, but I'm not sure if this will work for KitKat. Worth a try though. Switch WiFi off - go to settings - WiFi and look for the 'saved networks' options. It could be hidden under the overflow menu (three dots top right - advanced) or a similar 'more' option.

As I mentioned before, take a screenshot of your WiFi settings screen and post it here.

 

[belodion]

Does the phone connect to other WiFi okay, and maintain the connection? Is this a problem only with your home WiFi?

 

[Isabel Gerber]

Does the phone connect to other WiFi okay, and maintain the connection? Is this a problem only with your home WiFi?

Yes its connecting with other WiFi problem with only home WiFi

 

[belodion]

Have tried resetting your router?

 

[Rukbat]

It may cause a little work, but connect to your router with one of your other phones or computers and change the name - add a digit or a letter to it. Then you'll have to reconnect all your other devices (including the one you used to change that).

Then your phone won't have any connection for that (new) network and you can set it up using the new password (the one you changed to that caused all this to start).

 

[midnightfrolic]

your devices usually keeps a list of wifi it has ever connected to, including the password.

if you've changed your wifi password, but not the name, your device will try to connect to that WiFi network using the old password it has stored.

you will need to tell your devices to forget the WiFi network. then reconnect again using the new password.

You may need to press and hold the WiFi name and it may give you option to forget.

Otherwise normally you'd go to wifi settings, and checked saved networks or manage wifi or something to that effect.

 

[kbz1960]

It may cause a little work, but connect to your router with one of your other phones or computers and change the name - add a digit or a letter to it. Then you'll have to reconnect all your other devices (including the one you used to change that).

Then your phone won't have any connection for that (new) network and you can set it up using the new password (the one you changed to that caused all this to start).

TWIS