I want to delete the yahoo email account from the Android stock email app. However, when I hit "remove account" I immediately get a an error saying "Unable to connect to server at this time. Please try again later."
Here is what I've done to rule out other issues so far:
- Checked to see how account is configured in mail: I configured it as a yahoo account (so phone used the server contact settings that yahoo used in 2012 when I bought the phone) and I cannot change them. Had I manually configured it as I did my hotmail account I suspect this wouldn't be an issue. I can delete my default hotmail account with no problem (after I deselect it as the default.)
- Logged in to my yahoo account on a desktop and ensure the block that says "Allow sign in from less secure devices."
- If I go in to the overall settings screen, select email, then sync, the email account shows up, says it syncs when I push "sync now."
- It does not matter if I have sync turned on or off; I still get this error when trying to delete the account.
- Yahoo is not the default account in the stock app.
- I have removed the yahoo account under "accounts" in the settings menu.
- When I go into the account details screen under the account menu within the mail app and input my password I get the same "cannot connect to the server at this time" error.
- If I push the sync icon in the mail screen the blue bar pops up at the bottom that says "Couldn't open connection to server. (Account name)
- Verizon wireless had no solution. They had me ensure the account isn't the default account and then suggested a factory reset, which I do not want to do. Besides, I don't see how it would help because the moment I restore from backup the yahoo account will come back.
I am losing my mind over this. Really, I can't tell you how hard it has been to refrain from expletives just typing this post. Seriously. I've been trying to delete this account occasionally for a YEAR with no success. If anyone can help me figure out how to delete this account I will be eternally grateful!
Thanks!
A
Here is what I've done to rule out other issues so far:
- Checked to see how account is configured in mail: I configured it as a yahoo account (so phone used the server contact settings that yahoo used in 2012 when I bought the phone) and I cannot change them. Had I manually configured it as I did my hotmail account I suspect this wouldn't be an issue. I can delete my default hotmail account with no problem (after I deselect it as the default.)
- Logged in to my yahoo account on a desktop and ensure the block that says "Allow sign in from less secure devices."
- If I go in to the overall settings screen, select email, then sync, the email account shows up, says it syncs when I push "sync now."
- It does not matter if I have sync turned on or off; I still get this error when trying to delete the account.
- Yahoo is not the default account in the stock app.
- I have removed the yahoo account under "accounts" in the settings menu.
- When I go into the account details screen under the account menu within the mail app and input my password I get the same "cannot connect to the server at this time" error.
- If I push the sync icon in the mail screen the blue bar pops up at the bottom that says "Couldn't open connection to server. (Account name)
- Verizon wireless had no solution. They had me ensure the account isn't the default account and then suggested a factory reset, which I do not want to do. Besides, I don't see how it would help because the moment I restore from backup the yahoo account will come back.
I am losing my mind over this. Really, I can't tell you how hard it has been to refrain from expletives just typing this post. Seriously. I've been trying to delete this account occasionally for a YEAR with no success. If anyone can help me figure out how to delete this account I will be eternally grateful!
Thanks!
A
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