Can't find pictures on Galaxy S4 when connected to PC with USB

[AC Question]

I have a Galaxy S4 running version 4.2.2. On the phone itself, I can see, in the gallery, all of the pictures I've taken. When I connect the phone to my PC via a USB cable, I can't locate the pictures anywhere.

Clicking on the phone icon that pops up under "My Computer", I see icons for "Card" and "Phone". Clicking on "Card" lets me navigate to a DCIM folder where I can see all of the photos taken with my Razr that were transferred to the S4 when I got it. None of the new pictures taken with the S4 are there.

Clicking on the "Phone" icon reveals a lot of folders (Samsung, Android, Data, Downloads, etc.) including a DCIM folder. But there are no photos in the DCIM folder! I've gone through all of the folders I can see and none of the photos are visible anywhere!

If I go back to the actual phone itself, I can pull up all of the pictures I've taken, flip through them, email them, post them to social media, etc. But I can't locate them in order to pull the full resolution image to my PC.

Any idea where they are or how to get them? I'm baffled.

 

[kenokere]

Hi, I was having the same problem, the suggestion in this link solved it for me => Where are images stored on Android? What is DCIM thumbnails folder? | How to recover

Thank you so much!

I had this problem for months, I thought my phone is dead.

Apparently, clearing the data and cache for External device and Memory from Android services, as shown on that website, helped me.

After I cleared the data, I restarted the phone and the Camera folder works again, shows everything.

Thank you!

 

[RouslanB]

Hello!
Thanks to the answers above about replacing photos to another folders I came up with idea to just rename folders and it worked.
Use any file manager on the phone to rename your Camera and other not seen folders to anything (I added '_' in the end) and they instantly appear in windows explorer on PC. Then rename it back so your apps don't lose them. No need to move your photos for hours!