Can't get into my OnePlus account

mrsmumbles

Well-known member
Oct 5, 2013
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Has anyone else had trouble with trying to change their password? I have been trying to since before 1 pm without luck.

I keep still getting invalid combination. Yes I did delete the password from Chrome. I don't know what the problem is but I have invites in my account to share and I can't get into my account. :(
 
I just logged on to check the status of the jbl earphones I bought on my account and did not have any issues.

Posted via Nexus 5 with Lollipop!
 
Well my original sign in didn't work (with my saved password I've had all along). That's why I started changing my password but some things wrong with their password or login pages.
 
The site showed the login page like I wasn't signed in but I was able to get into my account from the pull down menu in the top right corner of the login page.
 
I had a little trouble with my pre entered password on chrome but got in okay

Posted via...The One
 
Thanks guys. I still haven't been able to, as of yesterday but maybe I'll see if I can do it via my computer.
 
Has anyone else had trouble with trying to change their password? I have been trying to since before 1 pm without luck.

I keep still getting invalid combination. Yes I did delete the password from Chrome. I don't know what the problem is but I have invites in my account to share and I can't get into my account. :(

I've had the exact same problem. Can't seem to resolve it and, at present, cannot log in.

N5/1+1
 
This morning when I logged in it went to the dashboard page correctly. Maybe the issue is fixed.
 
Same problem here too. I have an invite, and can't log into to oneplus.net to claim it. :-\
At least it's not just me. I'm so disappointed. I finally got shareable invites on Saturday and that's when I got locked out. :(

You can re-register though, right? That won't work for my problem.
 
I'm having a bad tech week. Lollipop is running poorly on my Nexus 5 and I'm locked out of my OPO account that has invites in it. :'(
 
I got in! Turns out my original password still works on the Account login page. Thank goodness! :D
 
Were you trying to login via a mobile device when it failed you and once it allowed you to login, it was via PC? I couldn't get in on my phone but went to my laptop and it let me straight in.

Posted via the Android Central App
 
Were you trying to login via a mobile device when it failed you and once it allowed you to login, it was via PC? I couldn't get in on my phone but went to my laptop and it let me straight in.

Posted via the Android Central App

Yes and no. Only on mobile. Sometimes it required my old password and other times it required the newest one. So the site has issues as of last week. I haven't tried going back to my account since last Friday.
 

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