Can someone please help me out? I ran the RUU.exe on both Windows 7 and 8.1 and the install shield pops up getting ready to install and when the bar reaches the end it just closes and nothing ever happens. How do you get passed this?
Can't install 4.3 RUU on Windows 7 and 8.1
- Thread starter Adriel Romo
- Start date
I'm having trouble too. This is my setup:
Computer side:
Ruu downloaded
Windows Vista
HTC sync installed and running
Phone side:
Plugged in via usb
USB debugging checked
Install from unknown sources checked
HTC sync manager checked (not disk drive)
I then open my download folder on my computer and double click the Ruu. Like the OP stated, the install shield looks like it's getting ready to install. However, when the bar reaches the end, the install shield closes and does nothing.
Either I'm doing something wrong or I'm missing a step. Any help would be greatly appreciated. Thank you in advance.
Posted via Android Central App
wait what. im having the same issue as OP but what do you mean that "it worked then your phone bricked". I also emailed htc this is what they said
Please reboot your device into the Bootloader/HBoot screen. Slide the Notifications panel open, tap Settings > Power, clear the Fast Boot check box, and then power off your phone. With the device turned off, press and hold the Volume Down button and then press and hold the Power button. Wait for the screen with three Android images to appear and then release the Volume Down and Power buttons.
Use the Volume Down button to scroll to and highlight Fastboot and then press the Power button to select the option. Please connect your phone to a main USB port of your computer using the supplied USB cable. When the drivers are finished installing, the device will change to “Fastboot USB.”
Please download and open the RUU and then click Next on the Welcome screen to begin the RUU installation. Please note that this will permanently erase all installed programs and data files on your phone; you will therefore want to first back up your files.
Please disable the standby and hibernation features of the computer and make sure your phone’s battery power is over 30 percent. Place a check in the box and click Next to proceed. A verification process will follow and then you should see information about your phone and a prompt to update. Follow the prompts to continue the update. Please do not unplug your phone, use the computer, or allow the computer to go into “sleep” mode; or your device could be rendered inoperable. When the process is complete, please click Finish to exit the utility and allow your phone to reboot.
I'm getting error 158. Says it's the wrong RUU. I tried using an older RUU and that doesn't even work. No idea what to do.
It doesn't matter what settings I try. Nothing ever works. Wizard comes up, loads and disappears every single time.
I don't know why this happens on some computers. It took me multiple tries in 2 computers. I gave up, then on my 3rd computer (at work), it worked like a charm on the 1st try. Go figure. Hopefully someone will figure this out.
Posted via Android Central App
Posted via Android Central App
I did that but my local Sprint didn't have the update file in their system yet. They told me to check back Monday.
To get the program to load and NOT close, install the Visual C++ Redistributables from Microsoft. Here's the newest one, for example:
Download Visual C++ Redistributable for Visual Studio 2012 Update 4 from Official Microsoft Download Center
The rest:
Download Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) from Official Microsoft Download Center
Download Microsoft Visual C++ 2005 SP1 Redistributable Package (x64) from Official Microsoft Download Center
Download Microsoft Visual C++ 2008 SP1 Redistributable Package (x86) from Official Microsoft Download Center
Download Microsoft Visual C++ 2008 SP1 Redistributable Package (x64) from Official Microsoft Download Center
Download Microsoft Visual C++ 2010 SP1 Redistributable Package (x86) from Official Microsoft Download Center
Download Microsoft Visual C++ 2010 SP1 Redistributable Package (x64) from Official Microsoft Download Center
Download Visual C++ Redistributable for Visual Studio 2012 Update 4 from Official Microsoft Download Center
The rest:
Download Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) from Official Microsoft Download Center
Download Microsoft Visual C++ 2005 SP1 Redistributable Package (x64) from Official Microsoft Download Center
Download Microsoft Visual C++ 2008 SP1 Redistributable Package (x86) from Official Microsoft Download Center
Download Microsoft Visual C++ 2008 SP1 Redistributable Package (x64) from Official Microsoft Download Center
Download Microsoft Visual C++ 2010 SP1 Redistributable Package (x86) from Official Microsoft Download Center
Download Microsoft Visual C++ 2010 SP1 Redistributable Package (x64) from Official Microsoft Download Center
Last edited:
I followed those instructions to a tee, however, when I plug in my usb cable windows does not recognize it as my evo. Ideas anyone?
Similar threads
Trending Posts
-
Question Is it possible to make international calls?
- Started by rufiqcavadov
- Replies: 2
-
Question Duplicate Google bar and keyboard minimize button
- Started by ethanras
- Replies: 2
-
Don't buy the snap ring!!- Started by 0078265317
- Replies: 7
-
-
Facebook
Twitter
Instagram