Question Can't log out of Excel

[bmcaps]

Hey all,

I am using Microsoft Excel on an Android phone. When i sign out of Excel and go back to the app, it automatically signs back in without asking for my email and password.

I tried everything to stay signed out. I deleted the account from settings, i deleted the app cache and storage, went to airplane mode and back, i even uninstalled the app. But when i reinstall the app it again logs me in automatically.

How can i sign out of my Excel account when i am done and keep it signed out?

Thanks all

 

[B. Diddy]

Hey all,

I am using Microsoft Excel on an Android phone. When i sign out of Excel and go back to the app, it automatically signs back in without asking for my email and password.

I tried everything to stay signed out. I deleted the account from settings, i deleted the app cache and storage, went to airplane mode and back, i even uninstalled the app. But when i reinstall the app it again logs me in automatically.

How can i sign out of my Excel account when i am done and keep it signed out?

Thanks all

Do you have any other Microsoft apps installed? I'm wondering if there might be some Microsoft-wide login mechanism they use where if you chose to log in automatically on one Microsoft app, then all associated Microsoft apps will do the same.

 

[mustang7757]

Which Android phone?

 

[bmcaps]

Do you have any other Microsoft apps installed? I'm wondering if there might be some Microsoft-wide login mechanism they use where if you chose to log in automatically on one Microsoft app, then all associated Microsoft apps will do the same.

the only other app is Microsoft onedrive, which is logged into a different account. I tried to close both apps, delete cache and storage, remove the account from settings, and go to airplane mode then back. As soon as i open up excel, it logs me right back in. How does it know to do that?

 

[bmcaps]

Which Android phone?

Moto stylus

 

[bmcaps]

you can log out with this method: In any Office app, from the Recent screen, tap the person icon.
press your name (don't tap View Profile).
then press Sign Out > Sign Out again to confirm.
then Close all Office the apps.

Thanks but this didn't work

 

[B. Diddy]

And you're not using Microsoft Launcher, right? I ask because it might be easy for a user to forget that they're using a launcher that's also a Microsoft product.

 

[mustang7757]

Moto stylus

Thanks
So try Long pressing the app tap info>go to storage clear data then force stop, then go to phone settings menu>accounts and back up check if you see your account there and delete