Can't transfer between Pixel 7 and Windows PC

[RhinoCan]

I bought a new Pixel 7 on Tuesday to take advantage of the Black Friday sales. I was able to transfer nearly all of my data from my old phone, a Pixel 3 to the new phone, by connecting them via a USB-C to USB-C cable and following the instructions that displayed as soon as the new phone powered on. It transferred practically everything effortlessly, including games that I was playing, without even losing my current scores. That was impressive!

A few things didn't transfer though so I need to upload them from my laptop running Windows 10. That is NOT going well! I've tried various USB-C to USB-A cables to connect the two devices but I am unable to change my USB preferences in the Pixel 7 so that I can select File Transfer/Android Auto.

What do I need to do to enable file transfers between my laptop and the Pixel 7?

 

[sicario666]

Are your windows drivers up to date?

 

[mustang7757]

Try developer settings on the Pixel

 

[B. Diddy]

When you connect the phone to the PC via USB and then swipe down the notification panel, do you see a USB notification there?

 

[Laura Knotek]

Have you checked that the USB ports on the PC aren't being put to sleep to conserve battery? Have you tried a different USB port on your PC?

 

[RhinoCan]

Thanks for the suggestions, everyone. I finally got the file transfers to work by using yet another cable that I hadn't tried previously. I'm darned if I understand why the hardware should be so sensitive but that cleared up the problem.