Charge released.. what is your favorite feature

[ellje]

"this device does not use SVDO therefore u can not do simultaneous data and voice on 3g.."

Yet the Verizon sales rep and the manager on duty both swore to me that the Charge could absolutely do simultaneous data and voice on 3G, without using 4G or WiFi... I assume this means that I can't trust them to give me any accurate technical info about any of their phones.

There's a fine line between getting good info out of them, or having them tell you what you want to hear.

#1: Don't show them your wallet until after you ask questions
#2: Don't tell them that you're interested in purchasing today
#3: Listen closely, if you hear a faint "cha-ching" or see dollar-signs in their eyes, learn to walk away.

If any of the above occur, make sure you're carrying a BS-meter.

 

[hooskins]

There's a fine line between getting good info out of them, or having them tell you what you want to hear.

#1: Don't show them your wallet until after you ask questions
#2: Don't tell them that you're interested in purchasing today
#3: Listen closely, if you hear a faint "cha-ching" or see dollar-signs in their eyes, learn to walk away.

If any of the above occur, make sure you're carrying a BS-meter.

I've found most reps or managers don't know jack. They may kbow catch phrases like "4g is ten times as fast!", " you need insurance on your phone", etc. but limited substance. The ones that do, don't share that with consumers.

I consider myself a moderate to advanced user, and with a bit of help from forums and YouTube I knew more about thunderbolt vs charge than anyone at the store.

 

[ellje]

That's my frustration with sales of any product... the customer really shouldn't know more about it than the person trying to sell it. It honestly makes me want to purchase things like this online, just so the person behind the counter doesn't get the commission on the research that I put into it. By the time I walk in to purchase it, there's no salesman necessary.

 

[barrycinti]

"this device does not use SVDO therefore u can not do simultaneous data and voice on 3g.."

Yet the Verizon sales rep and the manager on duty both swore to me that the Charge could absolutely do simultaneous data and voice on 3G, without using 4G or WiFi... I assume this means that I can't trust them to give me any accurate technical info about any of their phones.

FWIW: When I was in the store before the release a rep told me voice over 4G would be possible on the Charge in the future. Don' know if this BS or not.