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charging in off mode

Jaiswalpratik

New member
Feb 14, 2016
6
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Yes it won't charge in off mode and when I connect my phone to wall charger after switching off my mobile my moto x play gets on and then start charging

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Jaiswalpratik

New member
Feb 14, 2016
6
0
0
I have done wipe Cache data and and reset my device to and all those things u have mentioned in previous reply of battery drain issues but my issue is not solved

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B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
161,935
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And this wasn't happening before Marshmallow? That's strange. Did you get the phone from a carrier, and did the carrier push the update (as opposed to Motorola themselves)?
 

Jaiswalpratik

New member
Feb 14, 2016
6
0
0
Yes from Flipkart when I got my phone it has lollypop 5.1 then I got marshmallow update on January 3rd

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B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
161,935
288
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Not sure what else to try. If the phone is still under warranty, contact Motorola and see if they can do anything about it.