brand new Moto X4.
my desktop (PC) doesn't recognize it for file transfers. when i first plug the phone in to the computer, it is set to charge only. I change it to "transfer files" and nothing happens on the computer. the phone does not show up in the file manager as a device.
I tried it on another computer (Lenovo laptop) and it works correctly. the device shows up in the file manager and I can transfer files.
My old phone (Galaxy S5) still works fine on the PC. it is recognized and I can transfer files.
so the main problem seems to be my PC just doesn't like my new phone.
please help! I need to be able to transfer files from this computer to/from my new phone.
thanks!
gary in vermont
my desktop (PC) doesn't recognize it for file transfers. when i first plug the phone in to the computer, it is set to charge only. I change it to "transfer files" and nothing happens on the computer. the phone does not show up in the file manager as a device.
I tried it on another computer (Lenovo laptop) and it works correctly. the device shows up in the file manager and I can transfer files.
My old phone (Galaxy S5) still works fine on the PC. it is recognized and I can transfer files.
so the main problem seems to be my PC just doesn't like my new phone.
please help! I need to be able to transfer files from this computer to/from my new phone.
thanks!
gary in vermont