Connection problems on Tmobile

[dannyar11]

Is anyone having issues with apps that use data? More specifically im having issues getting apps like tunein radio and pokemon go to work. I have full LTE service but the apps will not load up. Upon connecting to wifi they load up immediately. Apps like twitter and facebook do not seem to have any issues refreshing, but for whatever reason these apps fail to load.

 

[digitalbreak]

I use TMobile in my OP5 and have had no issues so far. I even use dual SIM and have set one exclusively for data while the other SIM for voice and text.

I have not tried those specific apps but Google Play Music streaming, browsing web all works fine in LTE.

 

[dannyar11]

I use TMobile in my OP5 and have had no issues so far. I even use dual SIM and have set one exclusively for data while the other SIM for voice and text.
I have not tried those specific apps but Google Play Music streaming, browsing web all works fine in LTE.

Thanks for the reply. I also am not having issues on most of my apps but I do see it with a few that I use often. I was already on the fence about keeping the device because for the cost its not giving me what I would get for a few bucks more from a u11. I had a short leash with the OP5 and this problem just seals the deal and ive already requested an RMA to send it back.

 

[krazyatom]

@OP

I think OP5 just released fix for that 4.5.3

 

[dannyar11]

@OP

I think OP5 just released fix for that 4.5.3

Downloading now to see if it fixes it

 

[dannyar11]

Just finished updating and this did not fix issue. Apps still hang and do not load up.

 

[krazyatom]

Just finished updating and this did not fix issue. Apps still hang and do not load up.

Their update log specifically said that it will fix the issue.

https://forums.oneplus.net/threads/oxygenos-4-5-3-ota-for-oneplus-5.556197/

 

[krazyatom]

I think you need to update the apn settings.

****Known issues and fixes:
Unable to use WeChat and PokemonGo under US T-Mobile network
Please manually reconfigure your APN settings to:
Name: T-Mobile US LTE
APN: fast.t-mobile.com
Proxy: <Not set>
Port: <Not set>
Username: <Not set>
Password: <Not set>
Server: <Not set>
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS proxy: <Not set>
MMS port: <Not set>
MMS protocol: WAP 2.0
MCC: 310
MNC: 260
Authentication type: <Not set>
APN type: <Not set>
APN protocol: IPv4/IPv6
APN roaming protocol: IPv4
Enable/disable APN: <greyed out unless there are multiple APN's>
Bearer: Unspecified

 

[dannyar11]

This fixed my issue. Good to know Oneplus isn't sitting around sucking their thumbs and is fixing issues asap.

 

[J R Mtz]

I think you need to update the apn settings.

****Known issues and fixes:
Unable to use WeChat and PokemonGo under US T-Mobile network
Please manually reconfigure your APN settings to:
Name: T-Mobile US LTE
APN: fast.t-mobile.com
Proxy: <Not set>
Port: <Not set>
Username: <Not set>
Password: <Not set>
Server: <Not set>
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS proxy: <Not set>
MMS port: <Not set>
MMS protocol: WAP 2.0
MCC: 310
MNC: 260
Authentication type: <Not set>
APN type: <Not set>
APN protocol: IPv4/IPv6
APN roaming protocol: IPv4
Enable/disable APN: <greyed out unless there are multiple APN's>
Bearer: Unspecified

Thank you! A lot of stuff worked well, but noticed my ecobee app wouldn't detect the network. Wonder what the difference is between the default and this one.

 

[JeBe4]

Thank you! A lot of stuff worked well, but noticed my ecobee app wouldn't detect the network. Wonder what the difference is between the default and this one.

You didn't compare them before changing lol - I think it's IP4 protocol - I'm curious to know the changes from manual and auto

 

[J R Mtz]

You didn't compare them before changing lol - I think it's IP4 protocol - I'm curious to know the changes from manual and auto

Yes, I noticed that line item was different, but wonder why that specific item prevents some apps from working properly.

 

[JeBe4]

Yes, I noticed that line item was different, but wonder why that specific item prevents some apps from working properly.

Some tech crap about IP6 vs 4 etc.