A
AC Question
Yesterday I had a group of stuck pixels appear on my Samsung Galaxy S7 Edge and I don't recall any drops or bumps occurring to the phone. It's basically about 10-20 blue and red pixels in a half-centimeter cluster, which appear to be of varying intensity which seems odd. There is absolutely no visible damage anywhere on the phone body or screen.
Verizon is sending me a replacement under the assumption that this is a manufacturing defect, but I'm just worried - could I have unknowingly bumped the screen and caused this? Would Verizon be able to tell if that was the case?
Of note, I did have the phone repaired 2 months ago by Samsung for a cracked screen (I dropped the phone), but it has had no issues since the repair until the pixel issue.
Verizon is sending me a replacement under the assumption that this is a manufacturing defect, but I'm just worried - could I have unknowingly bumped the screen and caused this? Would Verizon be able to tell if that was the case?
Of note, I did have the phone repaired 2 months ago by Samsung for a cracked screen (I dropped the phone), but it has had no issues since the repair until the pixel issue.