Current Nexus 4 Shipping Times

[Frost Forged]

Ordered the 28th, Estimated Ship still says the 17th. Looks like I must have JUST missed the shipment deadline.

 

[troidx]

Order date: Wednesday (2/27) 12:14:08 PM AZ Time
GB : 16
Link to google account?: Yes
Your location: Phoenix, AZ
shipping in ? weeks (when ordered) : 2-3
Estimated shipping date: March 17
Status: Shipped!

 

[Rich Foreman]

JBoy, you do realize that shipping fees are to ensure how many days the product takes to get to you AFTER it ships, right? You pay for 2 day shipping, it ships on Wednesday, you get it Friday. They do have estimated ship times on their site saying ships in 1-2 weeks, or 2-3 weeks. 2 day shipping charges do nothing to change that.

Anyway, ordered my 8GB N4 on the 22d, and received my shipping notification today so it looks like I'll get the package on Tuesday.

 

[Emilio Font]

@TDroix
what version did you ordered?

 

[troidx]

16GB From the play store.

 

[ethan hudson]

Order date: 2-28-13
GB : 16
Link to google account?: no
Your location: SD
shipping in ? weeks (when ordered) : 2-3
Estimated shipping date: never checked
Status: SHIPPED!!!

This is my 2nd Nexus 4 (this one for the wifey) Ordered yesterday morning. Had a shipment confirmation with tracking number in my inbox this morning. FWIW, this one shipped much faster than the first, the first I had to wate about a week for (ordered Feb 14 shipped Feb 21)

 

[Jboy79]

But to include 2 day shipping on an order that takes WEEKS to get is just plain misleading and immoral.

 

[Jboy79]

I called Google 4 times now and each time they ducked responsibility for the declined transaction. I called my bank and they said they absolutely did not decline anything. Since my bank has never declined anything I've bought online I laying responsibility on Google.

The transaction was declined 3 times today!!! Finally, so far, on the last attempt it went to "chargeable status" which means I simply wait for my tracking number. This has been one of the worst experiences I've ever had to deal with as far as an online ordering process. Top it off I was lied to or mislead by Google. Unbelievable. I'm going to wait the 5 days they said that it would take to get a complete confirmation. If the transaction is somehow declined again I'm going to get a phone elsewhere.

 

[Jboy79]

appearing to be pro-corporate or on the side of the "big business" does not get a star by your name. Charging customers for 2 day shipping when a product takes weeks to get is 100% wrong. I think it is up to google to pay the 2 day shipping if they are going to make customers wait this long to purchase the phone to begin with. Top that off with the fact that they intentionally miscalculated demand for the product. Google may be a fine service but as a retailor they are atrocious. Any other company that operated their retail service the way google has would have or will go under eventually.

 

[lpbug]

Hey guys first post here but

Order date: 2-26-13
GB : 8
Link to google account?: not sure if prompted for this but... assuming no
Your location: California
shipping in ? weeks (when ordered) : 2-3
Estimated shipping date: 3/17/13
Status: shipped

 

[mostlyharmless22]

I don't see how specifically stating a 2-3 week delivery time then charging you to ship it 2nd day is immoral. I have spent the entire time since I ordered HOPING it would ship sooner but the 2-day shipping was never the issue. Mine was projected to ship March 7 and shipped March 1. That makes me happy.

 

[jjt981]

Hey guys first post here but

Order date: 2-26-13
GB : 8
Link to google account?: not sure if prompted for this but... assuming no
Your location: California
shipping in ? weeks (when ordered) : 2-3
Estimated shipping date: 3/17/13
Status: shipped

Ordered my the 27. Nice to see its getting closer to my date of shipping
Order Date 2-27-13
GB: 8
Link to account: Never said yes or no so whatever the default is
Location: Mississippi
Shipping in: 2-3 weeks
Estimated Shipping Date: 3-17-13
Status: Not Shipped

 

[Morphique]

Order date and time: Feb 25 2013 8.45am PST
GB: 8
Link to google account?: Yes
Your location: California
Shipping in ? weeks (when ordered): 1-2
Estimated shipping date: 3/7/13
Status: Shipped today as per mail from Google but UPS does not show anything yet

 

[Brayniak]

Well apparently everybody in California gets them shipped the same day no matter when they order. I understand they ship from Cali, but what happened to first come first serve???

 

[Emilio Font]

Order date and time: Feb 26 2013 8:15 PM PST
GB: 8
Link to google account?: Yes
Your location: Miami, Florida
Shipping in ? weeks (when ordered): 2-3
Estimated shipping date: 3/17/13
Status: Not Shipped

I also called to google to know if my order was cancelled, but is ok the guy said by monday i'll receive my tracking number.

 

[CoMoNexus]

My Nexus 4 shipped on the 20th. It was supposed to be delivered on the 22nd, but UPS' website said it would be delivered on the 21st. It didn't arrive until the 26th.

Granted, we had a snowstorm that began the evening of the 21st, but according to UPS' website, it was out for delivery on the 21st and 25th. UPS explained that it couldn't be delivered because not all of the roads were clear, although they were clear enough for trash/recycling, mail and the newspaper to get to my house. Even though Google forced me to pay for 2nd day air, UPS wouldn't deliver it on Saturday the 23. The only reason I got it on Tuesday the 26th is because I complained to UPS for the second time.

Google won't refund my the shipping charges. That's BS. They need to work it out with UPS, which by now ought to have procedures for catching up on storm-related backlog faster. Maybe UPS will reimburse Google. Maybe it won't. But the bottom line is that Google forced me to pay a premium for two-day shipping, which I didn't receive.

Any suggestions for convincing Google to issue a refund? Not sure if complaining to the BBB would do any good. I know that my state attorney general office won't help. They won't even respond to complaints about do-not-call violations.

 

[Brayniak]

Just got off the phone with Google. I received the email saying my card would not be charged until my order has shipped so i called to see why it hadn't shipped yet. Apparently the put the money on "hold" until they bill you. What the hell is the difference between "holding" the money and "charging me" if the money is removed from my account and i have no access to it. It is very unfair to take people's money and hold it hostage until they feel like shipping it to you. So I tried to cancel, she told me I only had an hour to cancel after i order, even though nothing has been done with my order. And since i ordered on the 25th it was too late. She also stated that UPS decides when to ship the phones and not Google................Google's customer service is atrocious and i will NEVER buy anything from them again.....lesson learned

 

[vuzuggu]

Holding money is a standard procedure for ecommerce. Basically, they check to see if the money is there and then charge when the item is shipped.

It is down the the credit card company for how long the hold lasts before it expires.

 

[devchaube15]

Order date: February 18th, 2013 (4:39PM EST Time)
GB : 16
Link to google account?: No
Your location: Hamilton, Ontario, Canada
shipping in ? weeks (when ordered) : Less than one week.
Estimated shipping date: Scheduled Delivery by UPS is March 4th, 2013.
Status: Shipped.

I called Google and their service reps said that it would take me 1-2 days to receive the order after it was confirmed to be shipped. I received the confirmation of shipping on February 26th. I should have gotten it yesterday but according to the lady, she's very "frustrated" and "understands" how angry I am. I asked her if I should just re-order the phone because on the 25th of February it showed "In Stock" and said "Delivered in 3-5 business days" and she said "No, just wait on your current order, it'll be there in 1-2 days" now it ends up being one ****ing week. So I called her back and she said "when you receive the order call up Google and escalate your call to tier 2 and see if they can refund your shipping charge" so they had better refund or I will pursue legal action.

Honestly, that's some next level false advertising on Google's part.

 

[tacosrdelicioso]

Omg you people whine

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