Marc Robillard, I want to thank you for your post.
After 2 weeks of not being able to read TXT messages on my cars infotainment system, your post did the trick.
My specific situation:
My car: a 2014 Mazda 3S GT running version 31.00.000 of the infotainment system OS
My phone: a Moto X running KitKat version 4.4.3.
My phone's apps and configuration for chatting and texting:
- Messaging app used to receive and send txt messages.
- Google Voice app also used to send and rcv text messages
- Hangouts app only used for chatting with friends (I do not use it for texting now, although I briefly used it for that purpose many months back).
My Mazda would give me notifications that a text came in, but before the below fix I was never able to actually see those text messages on the car's screen (the car would endlessly display "updating" whenever I tried to download the text messages to the car).
Based on Marc's post, I did took the these steps to get everything working:
- I deleted all the Hangout messages in my Moto X (both current messages and archived messages).
- I deleted all the Messaging text messages in my phone (not sure if this was necessary, but I did it anyway)
- I did NOT touch my Google Voice at all (all of those text messages remain in my phone).
- I then rebooted my phone.
- I then sent a single text message to my cell phone from my wife's phone.
- I then went out to the car and put it in accessory mode (stereo on mode).
- It took a while for the car to sync all of my Contacts (no idea why it takes so long sometimes to resync the contacts).
- Once it was done syncing I went to the text messaging screen of the Mazda's infotainment system and told it to update/download/sync the messages from my phone. It immediately updated, and the message from my wife's phone showed up as visible.
- Then, while sitting in the car I sent a txt message from my wife's phone to my phone. The message popped up immediately on my infotainment screen, and I was then able to successfully send a canned response from the car back to my wife's phone.
Thanks again Marc.
BTW, I called the Mazda infotainment hotline at 1-800-430-0153 to tell them that this solution should be posted on the FAQ area of their website; hopefully that will be done.