I decided that I wanted to torture myself, so engaged Pixel's telephone support to inquire regarding the update.
Roughly 70 minutes after our conversation began, it came to a conclusion with the following depressingly short list of understandings reached:
- Updates are rolled out to a model group in 5 stages by "region", 20% per stage.
- Updates can take up to two weeks to be fully rolled out.
- The "Check for Updates" button does not check to see if an update has been released for that model, but rather only if an update has been released and your phone is a part of a group for which the stage has been released
The Check for Updates issue is, in my opinion, a borderline misrepresentation, at least in terms of how the
related help article is likely inferred by the typical consumer - that it would poll to see if an update has actually been released and give the option to 'pull' it manually rather than having it "pushed" automatically on the schedule.
But basically, what it boils down to is, the representative and supervisor I spoke with both assured me that every Pixel 3 XL will have received the update within 14 days - so basically they have 2 days remaining...