Device Lock PIN changed

  • Thread starter Thread starter AC Question
  • Start date Start date
A

AC Question

Hi there,

So my device was sitting on my desk this morning, was able to enter the PIN and unlock the phone no problem. Ignored my phone for most of the morning, go to enter my PIN, and I'm getting an error that my PIN is incorrect.

I have a Samsung S5 Neo. Running Marshmallow

Is there anyone I can contact for assistance or am I just going to need to get my device replaced?

Thanks in advance
 
My guess is either you forgot the correct pin or someone changed it. You'll have to boot into recovery mode and do a factory reset.
 

Forum statistics

Threads
956,428
Messages
6,968,217
Members
3,163,542
Latest member
04ijordan