RE: Disappearing Emails
I'm aware this subject has been raised before, but would like to add some information and ask where additional technical support might be found.
I have a new Samsung Galaxy Tab using Verizon wireless service. When I get "new email" notifications, I start the email app (either from the notification bar or from the homepage), and in most cases my emails disappear before they can be listed in the Inbox or read. If enough new emails are present, they may be successfully listed in the Inbox, but then disappear before my eyes without any action from me. This behavior occurs whether I use the default (presumably Google/Android) email client, or whether I use K-9.
The email account type is "other", namely the POP and SMTP servers belong to my telco/ISP, CenturyTel. When I setup the email accounts (on either email client) both the incoming and outgoing settings are successfully validated. From the account setup on my PC, I've selected "leave mail on server", and have likewise selected this same option in the Galaxy Tab email account setup.
Verizon technical support disclaims responsibility for this problem, despite it's having been reported multiple times. Samsung technical support also disclaims responsibility, saying they are not responsible for any software on the Galaxy Tab, because they allegedly don't add any (unlike Verizon).
My Galaxy Tab is useful for email only if I can get my CenturyTel account working. I'm unwilling to use some other email service (e.g. GMail) just for the Galaxy Tab. I've tried the other workarounds without success. This Android mail "service" is worse than useless, obviously, because it's throwing potentially important email messages on the floor, and they appear unrecoverable.
This problem has been reported periodically for over a year, apparently without concrete explanation or solution.
Does anyone have a new suggestion? Since both Verizon and Samsung disavow responsibility, how do I get Google's attention (on behalf of myself and others)?
I'm aware this subject has been raised before, but would like to add some information and ask where additional technical support might be found.
I have a new Samsung Galaxy Tab using Verizon wireless service. When I get "new email" notifications, I start the email app (either from the notification bar or from the homepage), and in most cases my emails disappear before they can be listed in the Inbox or read. If enough new emails are present, they may be successfully listed in the Inbox, but then disappear before my eyes without any action from me. This behavior occurs whether I use the default (presumably Google/Android) email client, or whether I use K-9.
The email account type is "other", namely the POP and SMTP servers belong to my telco/ISP, CenturyTel. When I setup the email accounts (on either email client) both the incoming and outgoing settings are successfully validated. From the account setup on my PC, I've selected "leave mail on server", and have likewise selected this same option in the Galaxy Tab email account setup.
Verizon technical support disclaims responsibility for this problem, despite it's having been reported multiple times. Samsung technical support also disclaims responsibility, saying they are not responsible for any software on the Galaxy Tab, because they allegedly don't add any (unlike Verizon).
My Galaxy Tab is useful for email only if I can get my CenturyTel account working. I'm unwilling to use some other email service (e.g. GMail) just for the Galaxy Tab. I've tried the other workarounds without success. This Android mail "service" is worse than useless, obviously, because it's throwing potentially important email messages on the floor, and they appear unrecoverable.
This problem has been reported periodically for over a year, apparently without concrete explanation or solution.
Does anyone have a new suggestion? Since both Verizon and Samsung disavow responsibility, how do I get Google's attention (on behalf of myself and others)?