Discount for Note 7 owners

[homer813]

The choice was purchase an S7 (or other devices) or to accept a full refund. If people chose to use the S7 as a placeholder, yes that situation sucks, but that was a choice. The option to just take a full refund and wait was always on the table.

I'm glad you understand the word choice. Samsung also made a "choice" to promise to exchange those S7 devices for the N7 once they fixed it. You see, when two or more parties make a "choice" together like that, we usually call that an agreement. So when Samsung didn't make a replacement and offered no recourse for those S7 devices, that would be breaking the agreement. So they made the "choice" to leave those customers hanging. Those customers didn't have a "choice" at that point. But in the meantime, you're missing the whole point altogether over semantics.

 

[Mooncatt]

The choice was purchase an S7 (or other devices) or to accept a full refund. If people chose to use the S7 as a placeholder, yes that situation sucks, but that was a choice. The option to just take a full refund and wait was always on the table.

Apparently you didn't go through Verizon, as their third choice, the one we opted for, was an S7/E and straight across exchange to the Note 7 on re-release or whatever came as a replacement.

No, you'd be receiving $475 or $480, not zero. Which is still an enormous trade in amount. Can you get better value selling it third party? Maybe, and if so, that should be the direction people go. $475/480 net is likely more than many will be able to get for it.

Whether I paid in full or pay the remainder on trade, the net result is still not getting fair market value. Samsung is advertising this special deal as a way to appease Note 7 users, but is nothing more than the standard trade-in sales we're all use to. Except in the past, you were given an actual trade in value plus other goodies and discounts. In the end, I suspect it's all a shuffle game where Note 7 users really aren't being given much of a break.

May I ask why they won't take the note 4? Do they consider it to old now?

Bingo. I haven't read the full list, so it may be on one of the lower trade in values where you don't get much for it. I do know you wouldn't get the full amount.

 

[Jewels81]

Apparently you didn't go through Verizon, as their third choice, the one we opted for, was an S7/E and straight across exchange to the Note 7 on re-release or whatever came as a replacement.


Whether I paid in full or pay the remainder on trade, the net result is still not getting fair market value. Samsung is advertising this special deal as a way to appease Note 7 users, but is nothing more than the standard trade-in sales we're all use to. Except in the past, you were given an actual trade in value plus other goodies and discounts. In the end, I suspect it's all a shuffle game where Note 7 users really aren't being given much of a break.


Bingo. I haven't read the full list, so it may be on one of the lower trade in values where you don't get much for it. I do know you wouldn't get the full amount.

Dang. I was going to try the note 4 when I upgraded from note 3 but by that time the note 5 was out. Heard the note 4 was a good phone tho.

 

[homer813]

These are the options you have on trade in to max the deal. They don't list anything else, so it's a gamble with any other device.

 

[dpham00]

No, you'd be receiving $475 or $480, not zero. Which is still an enormous trade in amount. Can you get better value selling it third party? Maybe, and if so, that should be the direction people go. $475/480 net is likely more than many will be able to get for it.

Used s7 edge isn't going to net you anywhere near $475 if selling.

Samsung also gave note 7 people $100 to go to the s7 edge or select Samsung phone

 

[dpham00]

May I ask why they won't take the note 4? Do they consider it to old now?

It isn't but you should be able to sell the Note 4, and buy a s5 and trade in and should come out close to even.

 

[jimd1050]

The choice was purchase an S7 (or other devices) or to accept a full refund. If people chose to use the S7 as a placeholder, yes that situation sucks, but that was a choice. The option to just take a full refund and wait was always on the table.

That's what I did Aquila... I didn't like the choices so I took the full refund and was done with it! Then I just bought the S7 Active outright, a few weeks later to hold me over 'til the Note 8!

 

[Jewels81]

It isn't but you should be able to sell the Note 4, and buy a s5 and trade in and should come out close to even.

Thanks. But I wasn't asking for that reason as I don't own the note 4 Was just curious. That's all.

 

[Jewels81]

That's what I did Aquila... I didn't like the choices so I took the full refund and was done with it! Then I just bought the S7 Active outright, a few weeks later to hold me over 'til the Note 8!

Decided not to get the s8 active huh

 

[dpham00]

I am curious as to how much people owe on the s7 edge... On Verizon it is a 24 month payment plan, so note 8 launch would be about 12 months into the payment plan putting you at owing half or around 400. Samsung is giving you $525 ( $100 when you bought the s7 edge and $425 for trading in the s7 edge)

Does someone really owe more than $525 on a s7 edge? And if so then please explain the details.

 

[jimd1050]

Decided not to get the s8 active huh ??????

Yes, read two different reviews and both stated that if you already had an S7 Active, the improvements weren't worth upgrading for! If you had an S6 Active, definitely make the jump! Two different reviewers made the same exact statement at the end of their review so that pretty much pushed me over the edge! Not that I wasn't already leaning that way anyway...

 

[Jewels81]

Yes, read two different reviews and both stated that if you already had an S7 Active, the improvements weren't worth upgrading for! If you had an S6 Active, definitely make the jump! Two different reviewers made the same exact statement at the end of their review so that pretty much pushed me over the edge! Not that I wasn't already leaning that way anyway...

Oh. Gotcha.

 

[Blues Fan]

I am curious as to how much people owe on the s7 edge... On Verizon it is a 24 month payment plan, so note 8 launch would be about 12 months into the payment plan putting you at owing half or around 400. Samsung is giving you $525 ( $100 when you bought the s7 edge and $425 for trading in the s7 edge)

Does someone really owe more than $525 on a s7 edge? And if so then please explain the details.

I bought my S7 Edge outright as usual so I decided to jump all over this deal. My phone is mint condition and even has the factory sticker on the back of it still. I can't see how it can be rejected unless it gets damaged after it gets out of my possession which I will insure the package and take video footage of it. If they give some BS reason that "wear and tear" I will be complaining about it and post it on youtube, twitter, etc.

I hope this is in house this time and not like the s8 one where it's some third party company processing it. I could have sent in my dad's old S5 and sold the S7 Edge but I didn't want to gamble with the S5 and some BS excuse they would find something "wrong" with it.

 

[Blues Fan]

Yes, read two different reviews and both stated that if you already had an S7 Active, the improvements weren't worth upgrading for! If you had an S6 Active, definitely make the jump! Two different reviewers made the same exact statement at the end of their review so that pretty much pushed me over the edge! Not that I wasn't already leaning that way anyway...

If they would have came out with an S8 Plus active would you buy it for the flat screen? I know if they had unlocked or Tmobile version I'd be jumping all over it like flies on sh** to get a large phone with flat screen. Too bad the Note 8 doesn't have an active version with a flat screen.

My ideal one would have been the Note 8 to have a flat screen like the Note 5.

 

[dpham00]

I bought my S7 Edge outright as usual so I decided to jump all over this deal. My phone is mint condition and even has the factory sticker on the back of it still. I can't see how it can be rejected unless it gets damaged after it gets out of my possession which I will insure the package and take video footage of it. If they give some BS reason that "wear and tear" I will be complaining about it and post it on youtube, twitter, etc.

I hope this is in house this time and not like the s8 one where it's some third party company processing it. I could have sent in my dad's old S5 and sold the S7 Edge but I didn't want to gamble with the S5 and some BS excuse they would find something "wrong" with it.

I would just turn in the s5 provided that it is in good condition. I might suggest changing the charging port flap if it is worn, kits ok including screwdriver are around $5.

Not sure insurance would help as Samsung won't return the phone and probably won't corporate with the shipper for a claim anyway

 

[Blues Fan]

I would just turn in the s5 provided that it is in good condition. I might suggest changing the charging port flap if it is worn, kits ok including screwdriver are around $5.

Not sure insurance would help as Samsung won't return the phone and probably won't corporate with the shipper for a claim anyway

The phone has some minor wear on it though which shouldn't matter but then you know how they can be. I already selected the S7 Edge option on the pre-order and don't want to screw it up and cancel and re-order, possibly be charged twice, etc since they're not the best to deal with. I might unload it at best buy to go towards my Defender.

He did purchase an after market battery for it though since the original one went bad eventually. Dunno if that can factor in the value too.

 

[Ca_lvn]

We all have high expectations for this phone let's hope there's no pink screen Etc
I'm keeping my trade in just incase I ever need it.

 

[Mooncatt]

I am curious as to how much people owe on the s7 edge... On Verizon it is a 24 month payment plan, so note 8 launch would be about 12 months into the payment plan putting you at owing half or around 400. Samsung is giving you $525 ( $100 when you bought the s7 edge and $425 for trading in the s7 edge)

Does someone really owe more than $525 on a s7 edge? And if so then please explain the details.

We owe $429. Yes, we did get the $100 bill credit, in addition to Verizon's agreement that we could do straight exchanges back into the N7 or its eventual replacement without having to pay off the balance of the S7E.

 

[athenatp]

I don't understand why some people feel the need to defend Samsung here? I am a big Samsung fan but I am sorry after the N7 fiasco they did leave customers hanging. And only because of the way the system is with these phones.
I have T-Mobile and at the time I did not have a back up phone. Oh why you say? Because T-Mob rents you these phones and if you decide to finish paying them you can keep your phone. But being the phone fanatic that I am when it came to the Note line, I just upgraded yearly because I pay the insurance that includes the Jump program. I don't feel personally I got a bad deal with Tmobile, because in the end they refunded me my down payments for the 2 exchanges I did. Sadly I was told sorry you can't have your original N5 back. That I had already paid a full year on with a down payment. Any phone I would have gotten at that time would have to be a restart. That's not a deal at the end. Now had they given me back the Note 5 I had with the promise to include the year I had already paid I would have took my Note 5 back. But they were adamant about it because supposedly I sent the other one in ON TIME. I would be getting a brand new phone and not the one I had. So anyway you look at it I was screwed financially. So I decided to get the s7 and wait for the LG V20 to hold me off for the Sline, which I have never touched with a 10 foot pole. The good thing about TMob is that they didn't count the LG V20 as a Jump so I am still eligible even though I traded the LG V20 for the S8+, for the Note 8. Did I want the LG V20 or the S8+. No I wanted my Note line but had no other options other than to upgrade to 2 different phones, pay down payment and monthly payments until another Note came out. Luckily I like the S8+ so I am ignoring the Note 8 until better deals come out later on.
In the end I personally don't feel I got completely screwed but there are thousands that did and they have the right to request reparations from Samsung and the carriers. Apparently, ATT and Verizon are the worst ones, and the ones at TMob that didn't sign up for the Jump program might be as well. Even people that bought directly from Samsung got screwed.
So yes in good faith and for their own mistake, they should make do on their claims. Samsung knows exactly who had N7's, as we all had to register (some of us twice) the N7. If you are offering a discount just offer it through carriers as well and no trade in. Right now I am not eligible for that discount because it is not offered through TMob so whatevs. I am sticking with the Jump program because it as least save me in this whole fiasco. And no one says the discount needs to be $425, it could be $300 or less which would put it at a decent price.
I stand with the people that had no options other than to take the S7 and now they are screwed. At the time carriers just wanted the N7 phone back and were promising anything to people. Even though EIP's and contracts weren't changing on paper.
I remember the same people on here that are defending Samsung, yelling and scream to return the N7 back ASAP by any means necessary because it can explode at anytime.
We didn't want to BUY other phones, believe it or not, a lot of us had no other options. Samsung put out a damaged phone and yes they need to make reparations if people got screwed and left without the phone they originally wanted. And before anyone says something, I would have gladly kept my original N5 if that was an option but it wasn't. Yes I have a backup plan now. Because you live and learn.

Also freebies are not reparations for a phone. TMob promised a $25 discount for the hassle, never got it.

So other than most of us going through the hassle of returning 2 phones and being stuck with a new phone (that you really didn't want), new contracts and a promise to get an upgrade or switch to the new shiny Note whatever when it would make it's way out, nothing good came out of this fiasco. Whether it was Samsung's purposeful doing or not.

I am glad I like my S8+ for now.

 

[Aquila]

It's not about defending Samsung, it's about defending reason and responsibility against inflated entitlement.