Do you really experience signal issue with your GN?

[ohiomoto]

...but plan on using 3G only if I decide to get one next week.

The 3G only performance is disappointing on mine. It won't even keep the buffer full on Pandora causing a delay between every song. I've found to it's best to let bounce between LTE and CDMA. Other that one area it seems to stream data very well.

 

[mitra88]

I suspect this whole issue is because of VZNs rapid alteration of their LTE network in many locations at random times, even in places where one has become used to a stable and good signal, not just those on the fringes. I suspect that the phone is fine, not technically flawed like the infamous iPhone with "antennagate". I don't have on yet, but plan on using 3G only if I decide to get one next week.

Very true. Even after 1 year of introduction, the LTE network of VZW still looks very much like a living animal which grows up very fast, but acting very unstable As some of you are aware, it has gone through many episodes of outages, regional outages, and local issues during the year. Clearly, this (being used as a VZW test guy like its TV commericial) is not a pleasant experience. But, I know that VZW will make this straighted up as soon as possible, unless it plans to close its business soon.

 

[bigcatman]

How's this?

Sent from my Galaxy Nexus

 

[CarryMe]

I hope people are reporting this to VZW and G and Sammy because when I spoke to a VZW rep, he acted like they are unaware of the problems with the GNex.

 

[mitra88]

How's this? Click to view quoted image


Sent from my Galaxy Nexus

You never lost the signal! Good for you! It would be nice if you could also post the battery history screenshot.

 

[CarryMe]

How's this? Click to view quoted image

How do you get to that screen - Use Details?

 

[CarryMe]

OK but I see the WiFi indicator. If you are using WiFi, then is the signal that is being measured the WiFi signal?

 

[bigcatman]

OK but I see the WiFi indicator. If you are using WiFi, then is the signal that is being measured the WiFi signal?

No, it's measuring CELL signal, not DATA signal.

 

[CarryMe]

No, it's measuring CELL signal, not DATA signal.

So the CDMA signal?

 

[bigcatman]

You never lost the signal! Good for you! It would be nice if you could also post the battery history screenshot.

Squee!

Damn tapatalk refused to upload this.

 

[CarryMe]

So I am sitting here not moving the phone at all and it is going from 4G to no signal to 3G and then back to 4G and then while on 4G from -119 to -83 dbm. WTF? I am not moving the thing.

 

[thebignewt]

So I am sitting here not moving the phone at all and it is going from 4G to no signal to 3G and then back to 4G and then while on 4G from -119 to -83 dbm. WTF? I am not moving the thing.

That's your problem then, get your a#s moving! A rolling signal gathers no moss

 

[CarryMe]

That's your problem then, get your a#s moving! A rolling signal gathers no moss

LOL! but seriously, what could be causing the signal to vary like that when the phone is not moving?

 

[thebignewt]

There are only 2 possibilities: the phone's antenna or the network's signal. Someone earlier in this thread posted that the GN's LTE signal was lower than other LTE phones' signals on the same network at the same place. Some will say it's the software, but it isn't. It's the hardware. This is a brand new phone, and it's possible that the antenna is different and maybe not as good. The "antennagate" iPhone had a hardware problem where the signal would suffer when your hand was in a certain place, because of the metal ring around the phone and its relationship to the internal antenna (fixed quickly).

 

[CarryMe]

There are only 2 possibilities: the phone's antenna or the network's signal. Someone earlier in this thread posted that the GN's LTE signal was lower than other LTE phones' signals on the same network at the same place. Some will say it's the software, but it isn't. It's the hardware. This is a brand new phone, and it's possible that the antenna is different and maybe not as good. The "antennagate" iPhone had a hardware problem where the signal would suffer when your hand was in a certain place, because of the metal ring around the phone and its relationship to the internal antenna (fixed quickly).

Thanks, that is what worries me - that it is a hardware problem. I have my phone in a case with a kickstand and am not touching it so it can't be due to my hand placement.

The only thing though is if this is an antenna problem, how come I can get a decent 3G signal? And I am indoors, so you would expect the lower frequency 4G signal to have better building penetration. I can get a decent 3G signal so how can that be an antenna problem unless the kind of antenna you would need for a 4G signal is different??????

 

[mitra88]

There are only 2 possibilities: the phone's antenna or the network's signal. Someone earlier in this thread posted that the GN's LTE signal was lower than other LTE phones' signals on the same network at the same place. Some will say it's the software, but it isn't. It's the hardware. This is a brand new phone, and it's possible that the antenna is different and maybe not as good. The "antennagate" iPhone had a hardware problem where the signal would suffer when your hand was in a certain place, because of the metal ring around the phone and its relationship to the internal antenna (fixed quickly).

I do not agree with your point that it may be hardware. Symptoms we are seeing are too random to consider it as hardware issue. Also, as you can see almost 40% of the entire users just on this forum do not experience any issue at all. Considering that people on the forum are more active and vocal than general public, I would say more than half of GN users probably would not be experiencing the issue at this moment. If the problem is going to be anything about hardware, it should be more reproducible, by anyone, at anytime.

Provided that my prior assumption that the ongoing issue is the hand-off /authentication issue is correct, it is more likely to be related to the software.

 

[KeilwerthSX90R]

My first Galaxy Nexus had terrible signal issues. It wouldn't maintain a data connection for more than a couple minutes if at all and I couldn't send a text or MMS at all. I could receive messages and get calls fine though. I had to take it back to the store and get it replaced because the original seemed to be DOA.

The new phone has a solid 3G signal and I haven't had many issues sending or receiving texts or calls. I haven't had trouble since Verizon's nation wide outage that happened a week or so ago.

What'd it take to get it replaced? I have both an issue losing data connection 3-4 times a day (dark gray bars) and the phone takes a very long time to recover the data connection after it's lost signal (e.g. in an elevator). I also have low signal strength compared to my iPhone - I have trouble receiving calls and sending SMS in areas I never used to have a problem in.

I've been into the Verizon store where of course it works and they claim not to know of any issues so they won't do anything about it.

Thanks,
Josh

 

[Tom in Bristol]

Provided that my prior assumption that the ongoing issue is the hand-off /authentication issue is correct, it is more likely to be related to the software.

I agree that the solution could be 'related to the software', rather than a hardware change...unless the problem is something to do with the LTE network itself.

Can someone answer a question, pls:

Could your data reception be adversely affected by a sudden or intermittent added traffic load on the same tower you are on? A neighbor or nearby business hits the same tower hauling in or out a large amount of data?

If so, and if the affect is more pronounced if you happen to be in a 4G 'fringe' area, we need VZW to get busy with a whole lot more towers to eliminate more 'fringe' as well as expanding their 4G areas overall.

 

[JeffDenver]

I do not agree with your point that it may be hardware. Symptoms we are seeing are too random to consider it as hardware issue. Also, as you can see almost 40% of the entire users just on this forum do not experience any issue at all. Considering that people on the forum are more active and vocal than general public, I would say more than half of GN users probably would not be experiencing the issue at this moment. If the problem is going to be anything about hardware, it should be more reproducible, by anyone, at anytime.

If it wasnt the hardware, we should be seeing this problem with users of other 4G phones just as much...but we arent. Obviously more GN users are experiencing it.

To me that says "hardware problem". Even if it is not 100% of GN users it is obviously a very large percentage of them. You cant tell me thats coincidence.

 

[crankerchick]

If it wasnt the hardware, we should be seeing this problem with users of other 4G phones just as much...but we arent. Obviously more GN users are experiencing it.

To me that says "hardware problem". Even if it is not 100% of GN users it is obviously a very large percentage of them. You cant tell me thats coincidence.

Just because it happens on this phone doesn't mean it's not software, or perhaps more descriptively, firmware. The firmware (software) for radios that runs on, for example, the Charge, can't just be put on this Samsung phone and run without tweaking. Just because it doesn't [seem] to be affecting other phones doesn't mean the problem isn't something that can't be addressed with a radio update for this phone. The problem could be fixable in firmware (software) radio updates if that is the kind of problem it is. Certainly, EV-DO/LTE handoffs are a firmware (software) problem, not a hardware problem.