does your recorded video have sound?

[flashpiti]

It's not just video -- I have to practically yell for voice commands.

Interesting, my voice commands can hear me just fine.

 

[kcoan3]

Yours does sound fine, but I tried it with mine and couldn't hear netflix from my ipad only 3 feet away.

im uploading another one that might show the issue.. how do i post it so that the video plays in the forum through youtube

http://www.youtube.com/watch?v=se4Y-DOtIDU

here it is! you can see it gets quiet as i move the phone arms length away from my face.

 

[zog1977]

i was recording my son literally a foot away. he was yelling and you can barley hear it on the video.

 

[TBDreamer]

im uploading another one that might show the issue.. how do i post it so that the video plays in the forum through youtube

YouTube - Thunderbolt video test 2

here it is! you can see it gets quiet as i move the phone arms length away from my face.

So I did a test like yours and found out something weird, for my phone, if theres background noise, my voice suddenly becomes a lot clearer and louder even though i now had my camera further away from me, but when i mute the tv and stop the background noise, my voice suddenly becomes quiet again from far away.

 

[zog1977]

Here are two vids

First is with my HTC aria. I was about 40 feet away

Second is with my tb, I was about 10 feet away with the tv volume up to about 30


YouTube - VID 00008-20090712-1733

YouTube - Tb test

You can not hear the audio on the vid from the tb.

Any ideas? Software issue? Hardware?

 

[TBolt2011]

Mine plays back fine on the phone. However when I move it to my computer... silence. >.<

 

[FutureTBoltOwner]

I checked over at the HTC website, they have a forum for every phone they make and someone there created a thread about this and cited multiple sites and forums that have lists of people like us who are having this problem, so hopefully HTC will see it and do something (im pretty sure they will, they have a good rep about keeping their phones updated)

 

[dajogejr]

No issues.
Taped a few 2-3 minute segments of my boy's school play the other day.
Played back on the phone and on my computer just fine.

 

[TBolt2011]

So I did a test like yours and found out something weird, for my phone, if theres background noise, my voice suddenly becomes a lot clearer and louder even though i now had my camera further away from me, but when i mute the tv and stop the background noise, my voice suddenly becomes quiet again from far away.

Maybe the noise cancellation is catching the wrong sounds then? I don't know if that's possible, but that sounds (to my untrained mind) like a possibility...

Edit: About my video sound on the computer; it is there, but only if my speaker is literally ALL the way up. And it's very faint. I see what you guys are talking about now with that, although it's not happening on my phone with the same video. >.>

 

[anonymous239411]

I hope others are noticing the speaker is kind of low, how they adjust the volume for this with the next software upgrade.

 

[zog1977]

thanks for all the responses.


do you guys thing this is a reason to exchange? i love the phone otherwise.

Do you think this can be fixed with a software update? if it can, then i can wait.

but if you think its hardware then i want a new TB!

 

[FutureTBoltOwner]

I think it will be fixed via OTA sometime in the future (probably next 2-3 months in my opinion) ... just think if it is a hardware problem, look how many people they would have to deal with, thats why i think it can be fixed ota

 

[TBDreamer]

I don't think its a hardware problem because if you use the voice recorder, the back mic captures your voice just fine

 

[htowngator]

I've noticed that sound has been generally awful with any kind of video apps -- either recording or video chat options. Sound either doesn't work at all or is nearly inaudible.

 

[lazymac]

This has been discussed on several other posts previously. I'm sure htc will address in a software update soon. It has to do with the mic not turning off noise cancellation when recording video like it does when turning on the speakerphone.

 

[AndroidXTC]

thanks for all the responses.


do you guys thing this is a reason to exchange? i love the phone otherwise.

Do you think this can be fixed with a software update? if it can, then i can wait.

but if you think its hardware then i want a new TB!

No because its not a hardware issue. The software on this phone is surprisingly buggy. I'll bet its why they delayed the launch.

 

[flashpiti]

If you guys that are making the videos put your finger over the noise cancellation mics, does that make any difference?

 

[flashpiti]

also, does the mic work with any thrid party videocamera app?

 

[androidburn]

Wow.... I now have 20 minutes of a family event that are practically worthless.

Did anyone at HTC test this device at all? We keep adding to the list of major blunders regarding the release of this device. I'm not saying that many aren't correctable but by the time they do, quad core devices will be released!

So now we've got internal memory "oversight", extremely poor battery life, kickstand facing wrong side of phone or USB port on wrong side just for starters.

 

[abomb78]

i will upload a video on youtube and you can see how it is. mine seems fine

YouTube - Thunderbolt video sound test

I watched your vid with both the youtube player volume all the way up as well as my pc speaker volume. It was pretty low. I could make out what you were saying just fine, but for such a brand-spanking new, hot off the press phone, this should not be. I sure hope someone (either HTC or Verizon) address this with some sort of update. I have been reluctant to DL too much stuff in fear that I would have to re-purchase crap all over again if i turn this one in.